Patient Services Coordinator

Patient Services Coordinator

Our group medical practice specializes in mental health care in South Anchorage. We are dedicated to providing compassionate and personalized service to our patients in a respectful, private, and calming environment. We are seeking an exceptional individual to join our administrative and medical support team.

Compassion and professionalism are paramount. We are looking for a kind and caring individual who shares our commitment to helping patients achieve mental health and wellness with the highest standard of care, respect, and integrity. This position requires effective communication skills, multitasking abilities, attention to detail, while maintaining composure, and compassion. We seek a responsible individual with effective time management skills and a strong work ethic who can work both independently and collaboratively.

This is a full-time position, Monday through Friday, from 9:15 AM to 6:15 PM.

Excellent Benefits Package:

*Medical, Dental and Vision Insurance

*Simple IRA with company contribution,

*PTO starting at 2 weeks per year and increases to 3 weeks per year at 2 years of employment. Sick Leave. Holiday Pay.

This position involves both administrative responsibilities and direct patient care.

Pay Range of $22-30/hr DOE.

Job duties include, but are not limited to:

* Functioning as a liaison between patients and providers.
* Scheduling and coordinating patient appointments, including reminder calls.
* Managing provider schedules.
* Ensuring a smooth check-in and check-out experience.
* Communicating messages between patients and providers.
* Maintaining documentation of patient interactions in EHR and paper charts.
* Creating/filing charts and ensuring necessary documents are received and completed.
* Assisting with e-prescribing, correspondence with pharmacies, and faxing prescriptions.
* Conducting patient phone intakes.
* Corresponding with community agencies and outside providers.
* Collecting co-payments and past due balances.
* Verifying insurance coverage, managing prior authorizations, and appeals as needed.
* Obtaining patient vital signs.
* Opening and/or closing responsibilities for the office.
Potential Role:
* Training and certification as a TMS technician

Requirements:

• Minimum of two years of medical office experience is required.
• Experience in the mental health field is preferred.
• A high school diploma or equivalent is required.
• Graduates of CMA or CNA programs are welcome.
• Must pass background check

We are a team of eight clinicians who recognize the vital role our patient care coordinators play in providing the highest quality care to our patients. We are seeking an individual who is eager to secure a stable, long-term position that will align with our growth and become a valuable member of our expanding team.

If you believe you have the necessary qualities to contribute to our team, please submit your application through Indeed including your resume, a concise cover letter and three professional references.

• Must Love Dogs