What are the responsibilities and job description for the Operations Manager position at Willie C. & Sons Landscaping, LLC?
Job Overview
The Maintenance Operations Manager at Willie C. & Sons Landscaping is a leadership position responsible for the strategic oversight and day-to-day execution of the company’s landscape maintenance operations. This role is integral to driving profitable growth, strengthening long-term client relationships, and developing high-performing teams that reflect the company’s reputation for quality, professionalism, and reliability.
The Maintenance Operations Manager serves as both an operational leader and a trusted advisor to clients, ensuring that Willie C. & Sons Landscaping continues to exceed expectations across its maintenance portfolio.
Key Responsibilities:
The Maintenance Operations Manager oversees day-to-day maintenance operations, including scheduling, labor management, quality control, and job costing to ensure efficiency and profitability.
The manager builds and maintains strong relationships with clients, serves as a senior point of contact for escalated issues, and ensures customer satisfaction through proactive communication and site evaluations.
This position leads, coaches, and develops maintenance supervisors, and crew leaders while promoting a culture of accountability, safety, and professionalism. This role also requires the manager to switch over to snow removal services in the winter months.
Qualifications:
Candidates should have proven experience in landscape maintenance operations and demonstrated leadership of field teams. A solid understanding of job costing, labor efficiency, and operational metrics is required, along with excellent communication and customer service skills.
Job Type: Full-time.
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Experience:
- landscape management: 3 years (Required)
Pay: $65,000.00 - $90,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $65,000 - $90,000