Front Desk Receptionist

Overview
We are seeking a professional and personable Front Desk Receptionist to serve as the first point of contact for our organization. The ideal candidate will possess excellent communication skills, a welcoming demeanor, and strong organizational abilities. This role is vital in ensuring smooth daily operations by managing front desk activities, providing exceptional customer service, and supporting administrative functions. The successful applicant will demonstrate proficiency in office management tools, multitasking, and maintaining a positive, professional environment.

Responsibilities

• Greet visitors and clients promptly and courteously, creating a positive first impression of the organization.
• Manage multi-line phone systems efficiently, directing calls to appropriate departments or personnel with professionalism and clarity.
• Handle incoming correspondence, including emails, mail, and packages, ensuring timely distribution and follow-up.
• Maintain organized filing systems, data entry records, and documentation to support administrative workflows.
• Schedule appointments, manage calendars, collect copays and balances
• Assist with office management tasks such as ordering supplies, maintaining inventory of office materials, and ensuring the reception area is tidy and welcoming.
• Provide customer support by addressing inquiries accurately and professionally while demonstrating excellent phone etiquette.
• Support clerical duties including proofreading documents, data entry, and record keeping to ensure accuracy and efficiency.
• Collaborate with team members to streamline office procedures and improve overall workflow.
• Perform basic bookkeeping tasks

Skills

• Proven experience in office management or administrative support roles with strong clerical skills.
• Familiarity with multi-line phone systems and professional phone etiquette to handle high-volume calls effectively.
• Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment.
• Experience with calendar management and scheduling software for seamless appointment coordination.
• Attention to detail for proofreading documents and maintaining accurate records.
• Customer service orientation with a friendly demeanor that fosters positive interactions with visitors and staff alike.
• Knowledge of medical or dental receptionist procedures is a plus for relevant roles.
• Ability to perform typing quickly and accurately while managing multiple responsibilities simultaneously.

Hours: 7:30AM-4PM Monday-Friday or 9:30AM-6PM Monday-Friday

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person

Salary : $17 - $20