DENTAL OFFICE RECEPTIONIST

Job Summary
We are seeking a dynamic and detail-oriented Dental Office Receptionist to join our vibrant dental practice. In this pivotal role, you will be the friendly face and efficient coordinator at the front desk, ensuring smooth patient flow and exceptional service. Your energetic approach will help create a welcoming environment where patients feel valued and cared for from their initial contact through their visit. The ideal candidate will possess strong administrative skills, a passion for patient service, and familiarity with dental office operations and electronic health record (EHR) systems.

Responsibilities

• Greet patients warmly and professionally, establishing a positive first impression.
• Manage patient check-in and check-out processes with accuracy and efficiency.
• Schedule appointments using dental practice management software such as Opendental.
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing utilizing Eassist and EDS.
• Collect payments, process dental collections, and maintain accurate financial records in compliance with HIPAA regulations.
• Maintain and update patient records in electronic health record (EHR) ensuring documentation review for completeness.
• Answer multi-line phone systems with professional phone etiquette, directing calls appropriately and managing appointment reminders.
• Assist with dental billing and documentation review to support accurate dental administrative support.
• Handle filing of dental records, manage office correspondence, and ensure compliance with health information management standards.
• Support office management tasks including filing systems and general clerical duties to keep the front desk organized and efficient.

Experience

• Prior experience working in a dental office is required.
• Demonstrated proficiency with dental terminology and healthcare documentation practices.
• Strong computer skills including familiarity with Microsoft Office Suite (Word, Excel), dental practice management software such as Opendental.
• Experience with insurance verification processes and dental billing procedures including Medicare claims is advantageous.
• Excellent customer service skills.
• Knowledge of HIPAA regulations to ensure patient confidentiality at all times.
• Ability to handle multi-line phone systems efficiently while maintaining professionalism under pressure. Join our team to be part of a lively environment where your organizational talents and passion for patient care make a real difference! We value energetic individuals who thrive on providing exceptional service while supporting the smooth operation of our dental practice.

Job Type: Full-time

Pay: $16.00 - $19.50 per hour

Benefits:

• Employee discount
• Opportunities for advancement
• Paid sick time
• Paid time off
• Retirement plan

Work Location: In person

Salary : $16 - $20