What are the responsibilities and job description for the Medical Office Receptionist position at Williamsburg Urgent Care?
Benefits:401(k)401(k) matchingBonus based on performanceCompany partiesCompetitive salaryEmployee discountsFree food & snacksOpportunity for advancementJob descriptionWilliamsburg Urgent Care is a doctor owned and operated practice, and THE top rated UC in the area. We are searching for a Receptionist to provide a positive patient experience to our community. Our mission is to provide an exceptional patient care experience in a compassionate environment. Each employee plays a vital role by living our cultural values - being patient-centered, thinking first and building trust with all patients.Your role will include:Patient Care:Greeting our patients and visitors and answering inquiries on the phone and in person.Comforting patients and visitors by anticipating any anxieties and ensuring availability of treatment.Scheduling and keeping appointments on track by notifying nurse of patients arrival.Securing and maintaining patient accounts by obtaining and updating personal and financial information, expediting third-party claims, and ensuring confidentiality.Processes and files scanned documents that come into the office daily.Collects co-pays and balances due upon patients arrival.Facilitating a smooth and efficient operation by monitoring patient flow and helping with decreasing wait times.Maintaining a safe, secure, and healthy work environment for patients and staff.Protects patients rights and privacy by maintaining strict confidentiality of personal and financial information in accordance with HIPAA.Requirements:A natural sense of etiquette & professionalism while speaking to our patients and internal staffMust have a caring attitude and be able to show genuine empathy toward patientsExceptional telephone, verbal and written communication skillsSuperior customer service skillsAble to actively listen and employ information receivedAble to maintain professionalism and customer focus in a stressful and fast-paced environmentAble to multi-task while ensuring accuracy and adherence to policies and proceduresMust have a high attention to detail and accuracy and have superior organizational skillsMust be trustworthy and flexibleStrong computer skills to manage our electronic records systems accurately and efficiently, while scheduling patient appointments and resolving other patient concernsAble to receive and provide ongoing coaching, guidance, and constructive feedbackIf interested, please apply! Were looking to fill this role as quickly as possible! For more information on our clinic visit: www.WilliamsburgUrgentCare.comJob Types:Part-time, Full-timeSalary: CompetitiveExpected hours: 10 40 per weekBenefits:401(k)401(k) matchingDental insuranceHealth insurancePaid time offVision insuranceHealthcare setting:OutpatientUrgent care centerMedical specialties:Urgent Care
Salary : $15 - $18