Receptionist (Part Time)

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Description

Do you take PRIDE in what you do?

Apply today to Williamsburg Landing where employees lead with: Passion, Respect, Integrity, Diversity and Excellence

Williamsburg Landing, a CARF-accredited Life Plan Community, seeks a Part-Time Receptionist with excellent organizational, administrative, customer service, and communication skills to join our Assisted Living team. The Receptionist is responsible for presenting a positive image of Williamsburg Landing and maintaining professional relationships with residents, guests, management, and staff.

This position will work 4 pm to 7 pm on one to two days per week (Monday through Friday), 10 am - 7 pm on occasional weekends (Saturday and Sunday), and have the ability to provide occasional coverage Monday through Friday 8 am to 4 pm.

Base rate for this position starts at $15.50/hr and is commensurate with experience.

Essential Job Functions

• Greets residents and visitors in a friendly, professional manner, answering questions or directing them to the appropriate area or department; answers the telephone promptly, transferring calls to appropriate departments/person
• Schedules resident transportation as requested and forward medical appointments to administrative assistant
• Ensures professional appearance of the main lobby and front desk
• Develops friendly and professional relationships with residents and remains alert to problems, changes, or needs of residents and relays needs or concerns to proper department, following up when necessary
• Provides information on facilities, services, and events
• Forwards requests for Facilities/handyman service appointments on behalf of residents
• Assists residents with small clerical tasks such as addressing cards and envelopes, making photocopies, and retrieving mail
• Stamps, sorts, and distributes mail and floral arrangements; redirects improperly addressed mail; delivers packages
• Communicates work orders to Facilities Management
• Manages the store in Assisted Living, ensuring inventory is maintained, items are charged correctly, and ensures sales are balanced at end of the shift
• Assists in training receptionists and provides coverage for other receptionists as needed
• Assists other departments with clerical requests and/or projects as time permits
• Performs other duties as assigned
  
  

Qualifications

High school diploma or GED, required; minimum of two (2) years’ experience in customer service or hospitality, preferred; proficiency with MS Office and basic knowledge of cash receipts and accounting procedures, required

Knowledge, Skills, And Abilities

Excellent organizational, administrative, customer service and communication skills; ability to understand and respond appropriately to older adults with unique life issues; ability to handle a wide variety of tasks simultaneously; ability to relate well with visitors, residents and staff in a courteous, friendly, prompt, and tactful manner; ability to reach, bend, stoop, and lift up to 25 pounds is required when stocking the store and delivering packages

BENEFITS (Part Time)

• 403(b) Retirement Plan
• 529 College Savings Plan
• Holiday Pay (when working a holiday)
• Corporate Wellness Program
• Health Club & Spa Membership
• Employee Education & Training Fund
• Employee Assistance Program
• Credit Union Membership
  
  

Williamsburg Landing is a non-profit, independent community offering a vibrant lifestyle for residents.

Apply online at Williamsburglanding.org.

EOE/Tobacco Free/Drug Free

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