Demo

Marketing & Sales Assistant (Part Time)

Williamsburg Landing
Williamsburg, VA Part Time
POSTED ON 4/30/2025
AVAILABLE BEFORE 5/30/2025

Description : JOB SUMMARY

The Marketing & Sales Assistant, under the direction of the Chief Marketing Officer, will work on a part-time basis to support the Relocation Coordinator and the Assistant Directors of Sales with administrative tasks related to tours, settlements, selections, move-ins, and relocations. This role will offer development opportunities in marketing and sales functions, and have the potential for expanded scope and responsibilities over time.

ESSENTIAL JOB FUNCTIONS

  • Maintains the standards manual by neighborhood and ensure it is aligned with the Facilities and Material Management Departments. Update when products are discontinued as needed.
  • Prepares all Deposit Reservation Letters for incoming residents at the conclusion of tours and confirmation of their respective choice.
  • Monitors and maintains the admission application log, ensuring timely approvals of Medical & Financial applications.
  • Serves as a liaison with the Facilities & IT Departments to ensure keys & PET transmitters are delivered in time for settlement.
  • Prepares the settlement documents for all upcoming settlements, along with all handouts given to new residents as appropriate.
  • Supports the Relocation Coordinator in ordering and delivering all goodie bags and lunches on the move-in day, insert resident name labels in the mail room and outside their apartment door.
  • Follows up with all new move ins within 10 days and report any outstanding or missed items to Facilities and follow up as needed.
  • Utilizes the Marketing CRM to record all transactions.
  • Serves as the first point of contact for resident internal moves, gives tours for internal moves and assists with Open Houses as opportunities arise.
  • Secures decisions for internal moves between IL to IL by obtaining signatures on appropriate forms.
  • Coordinates moves for model home as needed.
  • Maintains confidentiality of all pertinent resident information, releasing information only in accordance with established policies
  • Maintains positive interactions with residents, guests, and employees
  • Assists with and performs other organizational and administrative duties as assigned

QUALIFICATIONS

  • High School Diploma / GED, required graduate; Bachelor's degree, preferred
  • Two (2) or more years of experience in sales / marketing, or progressively responsible administrative assistant roles, required; experience in a senior living or health care setting, preferred
  • Valid Commonwealth of Virginia Driver's License and Notary Public designation or ability to obtain Notary designation, required
  • Experience with a customer relationship management (CRM) system, preferred
  • KNOWLEDGE, SKILLS, AND ABILITIES

  • Excellent organizational and administrative skills and the ability to handle multiple priorities simultaneously in a fast-paced environment
  • Ability to maintain professional working relationships and work tactfully with employees, residents, prospective residents, family members, visitors, and the general public
  • Ability to take initiative to solve problems on behalf of residents / prospective residents and to exercise sound professional judgment
  • Ability to communicate effectively, both verbally and in writing
  • General knowledge of public relations, marketing techniques and understanding of issues facing seniors and their families during significant life transitions
  • Ability to work as a team or independently and be self-motivated and goal oriented with shared accountability
  • Proficiency with Google Suite and Microsoft Suite (Word, Excel, PowerPoint)
  • Ability to conduct internet research and learn proprietary software including customer relationship management
  • Knowledgeable of retirement living and continuing care concepts
  • Ability to spend considerable portions of the day standing and walking
  • Ability to work flexible hours (M-F between hours of 8 : 30am-5pm)
  • Requirements :

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