Lead Lifeguard

Description

JOB SUMMARY

The Lead Lifeguard, reporting to the Health Club Manager of the Health Club & Spa, oversees daily aquatic operations and staff at Williamsburg Landing's Health Club, ensuring a safe, clean, and welcoming environment for residents, members, and guests. This role combines active pool supervision and water chemistry management with team leadership, including training staff, and monitoring policy compliance. Serving as an ambassador for aquatic activity, the Lead Lifeguard provides personalized member orientations, assists individuals with special needs, and promotes pool programs across the community.

ESSENTIAL JOB FUNCTIONS

Operational Tasks & Leadership

• Direct day-to-day      aquatic operations by assigning duties and coordinating lap lane      availability
• Oversee      lifeguarding staff to ensure quality work, adherence to deadlines, and      compliance with Williamsburg Landing and department policies, procedures,      and safety standards
• Conduct onboarding      and ongoing departmental (in-service) training for lifeguards,      demonstrating correct lifeguarding and rescue techniques
• Deliver timely      operational updates to staff and maintain clear communication with the      Health Club Manager regarding incomplete daily tasks or operational      roadblocks.
• Partner with the      Health Club Manager by providing input for staff schedules, performance      evaluations, as well as recommendations for team member recognition or      corrective action

Aquatic Safety, Water Chemistry & Facility Maintenance

• Ensure patron      safety through active, continuous visual surveillance of the aquatic      facility, enforcing all posted rules, policies, and incident reporting      procedures
• Conduct daily      testing and accurate logging of chemical levels (pH, chlorine), water      temperatures, and water levels for all pools and hot tubs; report pump      room or equipment anomalies immediately to the Health Club Manager
• Inspect, maintain,      and ensure the availability of required safety and aquatic supplies and      equipment; report necessary repairs or safety hazards
• Maintain a clean,      safe aquatic environment by executing daily task checklists, inspecting      equipment, and performing routine cleaning of the pool deck and locker      rooms during downtime

Resident & Member Engagement

• Conduct      personalized pool orientations, introduce aquatic-specific exercise      equipment and techniques, and educate members on appropriate aquatic      safety protocols
• Provide tailored,      one-on-one assistance to residents and members with special needs or      mobility limitations upon request
• Serve as a primary      point of contact for member inquiries, feedback, and conflict resolution,      escalating complex issues and safety concerns to the Health Club Manager
• Build strong      rapport with residents, health club members, and prospective members,      maintaining an accessible, welcoming presence
• Deliver      educational presentations and promotional sessions to residents, staff,      and prospective members to drive participation in aquatic programs

Quality Improvement & Professional Development and General Compliance

• Evaluate current      aquatic work processes and suggest methods for continuous service and      safety improvements.
• Attend and      actively participate in all mandatory team meetings, professional      development courses, and required trainings mandated by Williamsburg      Landing or regulatory/accrediting bodies.
• Uphold all      Williamsburg Landing standards, policies, and procedures regarding      conduct, dress code, safety, and attendance.
• Perform other      duties as assigned by management.

QUALIFICATIONS

• High School      Diploma or GED, required
• Minimum 1–2 years      of lifeguarding experience required; experience in a CCRC, senior living,      recreational, or therapeutic aquatic setting strongly preferred
• Previous      supervisory, team lead, or staff training experience, preferred
• Current Lifeguard      Certification (American Red Cross or equivalent), required
• Current CPR / AED      for Professional Rescuers and First Aid Certification, required
• Certified Pool      Operator (CPO) designation strongly preferred, or the ability and      willingness to obtain CPO certification within 6 months of hire

KNOWLEDGE, SKILLS, AND ABILITIES

• Working knowledge      of pool water chemistry testing, pump room monitoring, and aquatic safety      regulations
• Strong      communication and interpersonal skills, with a demonstrated ability to      build positive relationships with older adults, health club members, and      staff
• Ability to      exercise sound professional judgment appropriately and maintain      professional working relationships with staff, community, and regulatory      officials in urgent situations
• General knowledge      of physical limitations of older adults is preferred
• Physical ability      to perform all lifeguarding rescues which      may include providing assistance to anyone in distress, providing CPR,      AED, First Aid, or performing rescue from near-drowning
• Ability to stand      or sit for extended periods, and lift/assist members with mobility needs

BENEFITS (Full-Time and Part-Time Plus employees)

· Health, Dental & Vision Insurance

· FSA & HSA

· 403(b) Retirement Plan*

· 529 College Savings Plan*

· Long-Term Care Insurance

· Legal Resources

· Paid Time Off

· Holiday Pay*

· Corporate Wellness Program*

· Health Club & Spa Membership*

· Employee Education & Training Fund*

· Employee Assistance Program

· Credit Union Membership*

* Part-Time employees eligible

Williamsburg Landing is a non-profit, independent community offering a vibrant lifestyle for residents.

Apply online at Williamsburglanding.org.

EOE/Tobacco Free/Drug Free