What are the responsibilities and job description for the Volume Management Rep II/III/Sr position at Williams?
Do something that means something at Williams. This isn’t just a job - it’s an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours.
The Volume Management Rep Sr. is responsible for coordinating with customers and company partners to improve the gathering and processing of gas, balance the systems and meet our contractual obligations. You will also evaluate data to minimize risk. The ability to communicate, evaluate issues and identify resolutions within a timely manner are keys to success!
Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.
Responsibilities/Expectations:
The Volume Management Rep Sr. is responsible for coordinating with customers and company partners to improve the gathering and processing of gas, balance the systems and meet our contractual obligations. You will also evaluate data to minimize risk. The ability to communicate, evaluate issues and identify resolutions within a timely manner are keys to success!
Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.
Responsibilities/Expectations:
- Monitors pipeline conditions; anticipates potential issues that would impact customer service and collaborates to find innovative solutions
- Promotes services to all customers; is proactive in addressing situations or concerns
- Provides accurate and timely information to customers
- Performs all scheduling processes and procedures
- Possesses a detailed understanding of all agreements and physical configurations for area of support
- Mentors others
- Provides input into departmental planning, processes and policies
- Leads others in manager’s absence
- Other duties as assigned
- Required: Bachelor’s degree with equivalent experience and minimum four (4) years’ related experience
- Must be available to work after hours, on-call rotations, nights, weekend shifts and holidays as the need arises
- May be required to work overtime
- Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority
- Needs proficient knowledge of Microsoft Office Applications and PC skills
- Needs proficient knowledge of Gaskit, SAP, Sharepoint
- Needs proficient knowledge of key functionality related to customer service (marketing, commercial, contracts and accounting)
- Knowledge of energy industry