What are the responsibilities and job description for the General Operations Manager position at Williams-Sonoma, Inc. Supply Chain?
Openings >> General Operations Manager
General Operations Manager
Summary
Title: General Operations Manager ID: 32865223553 Date Posted: Nov 11, 2025 Date to Apply By: N/A Reports To or Hiring Manager: Chris Cuyler Department: 3108 - West Coast DC Shift: Monday-Friday | 6:00am-2:30pm Grade Level: 23 Employment Type: Full Time Exempt Location: City of Industry, CA Proposed Salary Range: $125,000-$140,000
Description
About Williams-Sonoma DC - City of Industry, CA.
Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma, Pottery Barn and West Elm.
Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.
Williams-Sonoma, Inc Supply Chain Overview
In 2024, Williams-Sonoma was recognized as a Great Place to Work ® and Forbes Best Employers for Women and Diversity, honors which reflect that we are truly a people-first organization. Our operation includes:
The General Operations Manager position is located in City of Industry, CA.
You'll be excited about this opportunity because you will....
Apply Now
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General Operations Manager
Summary
Title: General Operations Manager ID: 32865223553 Date Posted: Nov 11, 2025 Date to Apply By: N/A Reports To or Hiring Manager: Chris Cuyler Department: 3108 - West Coast DC Shift: Monday-Friday | 6:00am-2:30pm Grade Level: 23 Employment Type: Full Time Exempt Location: City of Industry, CA Proposed Salary Range: $125,000-$140,000
Description
About Williams-Sonoma DC - City of Industry, CA.
Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma, Pottery Barn and West Elm.
Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.
Williams-Sonoma, Inc Supply Chain Overview
In 2024, Williams-Sonoma was recognized as a Great Place to Work ® and Forbes Best Employers for Women and Diversity, honors which reflect that we are truly a people-first organization. Our operation includes:
- Over 4,000 Full-Time Associates across the Supply Chain
- 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
- Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
- Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi
- Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture
- Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
- 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey
The General Operations Manager position is located in City of Industry, CA.
You'll be excited about this opportunity because you will....
- Thrive in a fast-paced, dynamic distribution environment
- Make people-centered decisions and take action with empathy and care
- Stay ahead of a 20% year-over-year growth rate
- Demonstrate a strong commitment to both internal and external customers
- Ensure consistency and reliability in distribution processes
- Communicate effectively and build strong interpersonal relationships across all levels of the organization, with excellent leadership and consensus-building skills
- Drive continuous improvement in productivity, cost control, service, inventory accuracy, housekeeping, and safety
- Achieve efficiency and production objectives while maintaining quality standards
- Motivate your team to collaborate and perform at their best
- Develop, monitor, and achieve financial plans and budgets
- Manage projects within tight timeframes and budget constraints
- Operate in a way that maximizes productivity and supports corporate profitability
- Develop and maintain systems, processes, and procedures to ensure inventory accuracy
- Leverage your proficiency in WMS systems to enhance inventory control and accuracy
- Bachelor's Degree in Business, Logistics, Supply Chain or related area
- At least 6-8 years management experience (10-12 in lieu of degree) with a progressive track record of increasing responsibility in distribution, logistics or manufacturing environment
- Experience managing a large exempt workforce required; Proven proficient knowledge of Microsoft Office applications (Excel, Access, PowerPoint, Microsoft Projects, etc.)
- Exceptional ability to deliver engaging, informative, well-organized presentations to all levels
- Master’s Degree in Business, Logistics, Engineering, Supply Chain or related field
- Previous Supply Chain Logistics, Transportation, or Engineering experience
- Continuous improvement and lean manufacturing expertise
- A wide range of logistics experience which may include start-ups, business turnarounds, expansion, new technologies, and equipment additions
- Change management including products and process
- Experience with the implementation and execution of final mile home delivery solutions. Specifically, the preparation and delivery of high-quality furniture to a customer's home and/or to retail locations.
- Ability to manipulate large quantities of data to drive business decisions is a must – an expert in Microsoft Excel essential
- Able to bend, reach, squat, climb stairs/ladders, stand, and walk
- Able to move, lift or carry heavy objects or materials
- Generous discount on all Williams-Sonoma, Inc. brand products
- 401(k) plan and other investment opportunities
- Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
- For more information on our benefits offers, please visit MyWSIBenefits.com
- To learn more about our Supply Chain culture and regional associate events, please visit: https://shorturl.at/R3OAX (Login credentials may be required)
Apply Now
Alternatively, you can apply to this job using your profile from Indeed by clicking the button below:
Apply with Indeed
Salary : $125,000 - $140,000
