What are the responsibilities and job description for the Crane Yard Dispatcher position at Williams International Crane Rigging and Service?
Overview
Seeking an experienced Crane Yard Dispatcher, where you'll be the vital link ensuring smooth and efficient crane operations within our business. In this energetic role, you'll coordinate crane and vehicle movements within the yard, manage freight scheduling, and communicate seamlessly with drivers, operators, and internal teams. Your proactive approach will help optimize resource utilization, uphold safety standards, and deliver exceptional customer service. We are a small family business and we have done very well in the last 10 years and have reached the level of growth where we are in need of extra hands. This role offers full benefits and a starting pay of $80k depending on skill/experience. The hours are Monday-Friday, 8am-5pm.
Duties
- Coordinate and schedule crane and vehicle dispatches within the yard.
- Communicate effectively, ensuring clear instructions and updates to customers, drivers, operators, and internal departments.
- Monitor GPS data to track vehicle locations, optimize routing, and support transportation planning efforts aligned with DOT regulations.
- Handle phone call management professionally, demonstrating excellent phone etiquette while addressing inquiries related to freight status or scheduling adjustments.
- Quote jobs over the phone within a certain scope, and effectively relay vital job information to appropriate team members outside of your scope.
- Maintain organized records of dispatch activities, incident reports, and yard audits to support internal communication and operational transparency.
- Data entry for billing and employee time-tracking.
- Keep equipment records such as registrations, annual inspections, and insurance up to date
- Sending out invoices and monitoring collections.
- Job Permitting
Skills
- Basic knowledge of GPS tracking, and transportation management systems.
- Basic knowledge in Microsoft Office Suite (Word, Excel, Outlook) and QuickBooks for data entry, analysis, and reporting.
- Basic knowledge of Google Earth for quoting assistance.
- Experience with road transportation operations, freight logistics, shipping & receiving procedures, and fleet management.
- Excellent organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment.
- Effective communication skills for internal coordination and external customer service interactions.
- Familiarity with DOT regulations governing vehicle dispatching and safety standards in transportation operations.
- Analysis skills to interpret GPS data, optimize routes, and improve dispatching processes.
- Ability to handle multiple responsibilities simultaneously while maintaining attention to detail in data entry and documentation.
Pay: From $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Dispatching or relevant: 1 year (Required)
- crane quoting: 1 year (Preferred)
Ability to Commute:
- Deerfield Beach, FL 33441 (Required)
Work Location: In person
Salary : $80,000