Financial Aid Coordinator

Job Title: Financial Aid Coordinator

Department: Student Financial Services

Reports To: Director of Student Financial Services

Job Type: This is a full time, exempt position.

General Description:

The Financial Aid Coordinator provides financial services for students, oversees the administration of all aid awarding, and supports the Office of Student Financial Service in various tasks.

Essential Duties and Responsibilities:

Assist in maintaining all student financial aid files by reviewing, determining and calculating aid eligibility, correcting and packaging students in caseload

Identify methods of awarding aid in accordance with federal, state, and institutional guidelines

Award federal, state, and institutional financial aid programs for all student types. Apply information from outside sources to the aid package. Apply information from Admissions regarding institutional aid to the aid packages.

Serve as primary point of contact and provide financial services for both current and prospective students and families

Counsel students and families regarding all financing possibilities, processing steps, payment options, and account status

Assist in developing various brochures, information materials, letters, forms, and presentations

Promote a positive image of Financial Services Office by making presentations about the various financial aid programs and associated application processes

Position Requirements:

Education & Experience: Applicants with experience in higher education may be given priority but there are no education/experience requirements to apply for this position.

Knowledge, Abilities & Skills:

Excellent attention to detail
Demonstrated ability to work within a team environment
Set priorities and deadlines, ensure projects are completed and respond to questions/problems in a timely manner, organization to meet goals, reason logically, evaluate data, and recommend effective courses of actions
Interpret and apply program rules and regulations
Demonstrated experience working effectively with diverse populations and in conjunction with other professionals
Excellent interpersonal, written, and oral communication skills
Ability to work with students in solving problems and planning a strategy for success in achieving the academic goals
Ability to work independently under general supervision
Ability to update, revise and develop new procedures related to changing tasks
Ability to maintain confidentiality in accordance with FERPA and financial aid ethics

Preferred Qualifications (not required to apply):

Experience in higher education
Experience with financial aid programs or knowledge of US Department of Education systems and websites
Knowledge of federal, state and institutional financial aid regulations

Typical Physical Demands:

• Ability to climb several flights of stairs several times each day.

• Ability to lift, push or pull up to 20 pounds.

• Ability to sit or stand for long periods.

• Ability to speak and read English fluently.

• Ability to hear.

• Ability to travel.

• Must possess a valid Missouri driver’s license and adhere to the WWU vehicle policy.

Work Schedule:

This is a non-exempt position, 40 hours per week, 12-month in-office position. Occasional evening or weekend hours during special events on campus is required.

Salary: $17-19 hour depending on experience.

William Woods University promotes a student-centered learning environment valuing inclusion, creativity, and intellectual inquiry. Focused on professions-oriented education, we prepare learners for success.

William Woods University is an independent institution chartered by the State of Missouri with main campus facilities in Fulton, MO. It has been operating continuously since 1870, taking its current form as a coeducational university with undergraduate and graduate programs in 1993. Today, William Woods draws approximately 2,000 undergraduate and graduate students from 35 states and approximately 11 foreign countries. William Woods has been ranked as a Top 100 Midwest University by U.S. News and World Report, and has been recognized for the quality and affordability of its online degree programs. With a full liberal arts curriculum, William Woods also offers a strong professional tradition, with nationally ranked programs in Equestrian Studies and American Sign Language. Its graduate education program figures strongly in the administration and leadership of Missouri's state school system. William Woods University is governed by a self-perpetuating board of trustees, and remains committed to serving the public good by helping students link intellectual development with the responsibilities of citizenship and professional life.

William Woods University is an Equal Opportunity Employer