Director of Advising and Student Success

Job Title: Director of Advising and Student Success

Department: Academic Affairs

Reports To: Associate Provost

Job Type: This is a full time, exempt position.

General Description:

The Director of Advising and Student Success is responsible for training, programming, and supervision of the Academic Advising staff.

WWU provides employees and their dependents with an opportunity to enroll in undergraduate, masters or doctoral coursework for credit at the university at a free or reduced cost. Employees interested in undergraduate degrees are eligible upon completion of three months of service. Masters or doctoral (including EDS) level degrees begins upon completion of six months of service.

Essential Duties and Responsibilities:

• Oversee Academic Advising for both Traditional On-Ground students and Online students

• Oversee Academic Success initiatives and programming.

• Register or supervise the registration of incoming students each semester.

• Train and update advisors on policies, catalog changes, and general advising procedures.

• Create professional development for new and current advisors.

• Assign faculty advisors to students based on desired major.

• Maintain advisors and advisees in the university database.

• Complete annual assessment of academic advising.

• Help students create degree completion plans.

• Refer students to appropriate university units, learning resources, and support services.

• Serve on student support and retention committees.

• Support the Admissions office through representation and various events.

• Maintain positive relationships between faculty advisors and the advising office.

• Act as a liaison between faculty and academic support offices, such as the Registrar.

• Assist students with the identification of their educational and career goals.

• Other duties as assigned.

Position Requirements:

• A master’s degree is required.

• At least two years’ Academic Advising and Success experience required.

• Five years of full-time work experience in a university setting.

• Experience supervising other employees.

• Excellent leadership, organizational, communication and technology skills.

• Excellent interpersonal skills to interact with diverse constituents and provide high-quality support to faculty and students.

• Strong attention to detail.

• Ability to adjust quickly and adapt to changes.

• Capacity to quickly learn policies, procedures, and curriculum requirements.

• Ability to abide by ethical standards and guidelines for academic advising.

• Sensitivity to the need of students from diverse backgrounds.

Typical Physical Demands:

• Ability to climb several flights of stairs several times each day.

• Ability to lift, push or pull up to 20 pounds.

• Ability to sit or stand for long periods.

• Ability to speak and read English fluently.

• Ability to hear.

• Ability to travel.

• Must possess a valid Missouri driver’s license and adhere to the WWU vehicle policy.

Work Schedule:

This is an exempt position, 12-month position. Occasional evening and weekend work is required.

William Woods University promotes a student-centered learning environment valuing inclusion, creativity, and intellectual inquiry. Focused on professions-oriented education, we prepare learners for success.

William Woods University is an independent institution chartered by the State of Missouri with main campus facilities in Fulton, MO. It has been operating continuously since 1870, taking its current form as a coeducational university with undergraduate and graduate programs in 1993. Today, William Woods draws approximately 2,000 undergraduate and graduate students from 35 states and approximately 11 foreign countries. William Woods has been ranked as a Top 100 Midwest University by U.S. News and World Report, and has been recognized for the quality and affordability of its online degree programs. With a full liberal arts curriculum, William Woods also offers a strong professional tradition, with nationally ranked programs in Equestrian Studies and American Sign Language. Its graduate education program figures strongly in the administration and leadership of Missouri's state school system. William Woods University is governed by a self-perpetuating board of trustees, and remains committed to serving the public good by helping students link intellectual development with the responsibilities of citizenship and professional life.

William Woods University is an Equal Opportunity Employer