What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at William Thomson - State Farm Agent?
Benefits:
Customer Service Representative – Insurance with In-Book Sales Opportunities
Location: Warrington | Full-Time
Compensation: Competitive Pay Performance Bonuses Licensing Support Available
Deliver Exceptional Service. Discover Growth Through Sales. Build a Career That Matters.
Are you someone who genuinely enjoys helping others—but also thrives when there’s an opportunity to grow and earn more? If you’re looking to build a career in a professional, people-first environment with the added bonus of in-book sales opportunities, this is your next step.
We’re looking for a Customer Service Representative who excels at relationship building and is eager to develop professionally. In this role, you’ll handle day-to-day client support while identifying opportunities to offer additional coverage and protection from within our existing client base. This is more than a customer service job—it’s a chance to become a trusted resource in your community while gaining valuable sales experience.
What You'll Do:
Answer customer questions and provide prompt, friendly service
A strong communicator who listens with empathy and responds with professionalism
This position requires a Property & Casualty and Life & Health insurance licenses. If you are not currently licensed, you must be willing and able to obtain one within a specified timeframe. Employment is contingent upon obtaining the required license, and licensing support may be provided to qualified candidates.
Why You’ll Love It Here:
Competitive pay plus performance-based bonuses
- Simple IRA
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Customer Service Representative – Insurance with In-Book Sales Opportunities
Location: Warrington | Full-Time
Compensation: Competitive Pay Performance Bonuses Licensing Support Available
Deliver Exceptional Service. Discover Growth Through Sales. Build a Career That Matters.
Are you someone who genuinely enjoys helping others—but also thrives when there’s an opportunity to grow and earn more? If you’re looking to build a career in a professional, people-first environment with the added bonus of in-book sales opportunities, this is your next step.
We’re looking for a Customer Service Representative who excels at relationship building and is eager to develop professionally. In this role, you’ll handle day-to-day client support while identifying opportunities to offer additional coverage and protection from within our existing client base. This is more than a customer service job—it’s a chance to become a trusted resource in your community while gaining valuable sales experience.
What You'll Do:
Answer customer questions and provide prompt, friendly service
- Assist with policy updates, changes, and claims support
- Maintain accurate and organized records of customer interactions
- Support customer retention by identifying opportunities to enhance coverage or provide additional services
- Collaborate with licensed team members to deliver a seamless customer experience
- Grow into more sales-focused responsibilities based on performance and interest
A strong communicator who listens with empathy and responds with professionalism
- Detail-oriented, organized, and efficient in managing daily tasks
- Driven to grow, learn, and contribute to a winning team
- Customer service experience preferred (insurance background a plus)
- Confident and comfortable having consultative conversations around insurance products
This position requires a Property & Casualty and Life & Health insurance licenses. If you are not currently licensed, you must be willing and able to obtain one within a specified timeframe. Employment is contingent upon obtaining the required license, and licensing support may be provided to qualified candidates.
Why You’ll Love It Here:
Competitive pay plus performance-based bonuses
- Paid training and licensing assistance
- Opportunity to advance into sales or account management roles
- Supportive and team-oriented agency environment
- Make a real impact by helping clients feel protected and supported