Service Plumbing Technician

We are looking for a motivated plumber who takes pride in customer service, communicates well, and enjoys working in a modern, organized environment.

This is not a “show up, change parts, and disappear” kind of company. We believe in professionalism, technology, communication, and giving customers options instead of pressure.

If you enjoy:

• solving problems
• talking with customers
• using technology in the field
• increasing ticket size through education and service
• working with a team that is building better systems

…you may be a great fit.

• Modern dispatching and communication systems
• Tablets, mobile apps, digital invoicing, and streamlined workflows
• Strong operational support from office staff
• Flat-rate / options-based service model
• Focus on customer experience and long-term relationships
• Organized communication through Slack and Housecall Pro
• Team focused on growth and improvement

• Residential plumbing experience
• Strong communication skills
• Comfortable using smartphones/tablets/apps
• Ability to explain options clearly to customers
• Positive attitude and professionalism
• Desire to grow personally and financially
• Someone who sees opportunity, not just problems

• Diagnose plumbing issues accurately
• Present repair and replacement options clearly
• Perform high-quality work safely and efficiently
• Communicate updates to dispatch/office
• Document work properly with notes and photos
• Maintain truck inventory and organization
• Deliver a strong customer experience

The ideal candidate:

• likes technology and systems
• understands the value of customer communication
• wants to maximize opportunities on each call
• takes ownership of their work
• enjoys being part of a growing company

• Competitive pay
• Benefits
• Performance incentives
• Growth opportunities
• Consistent support from office and management
• Well-organized systems designed to help technicians succeed

If you’re looking for a company that is trying to do things the right way, improve constantly, and build a strong team culture, we’d love to talk with you.