What are the responsibilities and job description for the Receptionist - Bilingual (English / Spanish) position at William L. King?
Job Overview
We are seeking a reliable, professional, and highly motivated Receptionist who can work as a part of our innovative team in a fast-paced environment. Successful candidate will be responsible, have excellent communication skills, be highly organized, and detail oriented.
Responsibilities
- Creates an exceptional first impression for our clients and visitors and represents the firm in a positive and professional manner.
- Assists administrative staff with administrative tasks and special projects as needed.
- Actively promotes and ensures clear communication between reception and office clientele, and adheres to confidentiality policies at all appropriate times.
- Promptly answers all incoming calls to the switchboard, taking and delivering accurate messages via email or voicemail, as directed by attorneys or staff
- Answer phone calls in Spanish and English and respond to emails in a timely and consistent manner.
- Actively respond to all messages through message center, social media platforms to client enquires
- Keeps track of events, office personnel, and visitors in conference center as well as the office.
- Schedules meetings, books conference rooms, and maintains accurate log.
- Manage and organize schedules, appointments, and meetings.
- Handle and organize correspondence, mail, and packages. Open mail and organize as need.
- Perform administrative tasks, such as data entry, document management and filing.
- Provide support to other departments as needed.
- Maintains a polished appearance of reception and conference room areas at all times
Skills:
- Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation.
- Ability to answer phones and transfer calls and professionally meet and greet visitors.
- Highly motivated, self-starter who can work well under minimal supervision, as well as take a proactive approach in being team-oriented.
- Provide outstanding client service, meet high quality standards for services, and meet or exceed client expectations; proactive in seeking innovative ways in which to help others.
- Ability to prioritize workload and adapt to a fast-paced environment.
- Ability to establish and maintain effective working relationships with all levels of the organization and collaborate well in a team.
- Ability to maintain composure, positive outlook, and professionalism.
- High attention to detail, outstanding organizational skills, and the ability to manage time effectively.
Qualifications:
- Excellent Oral and Written Spanish and English.
- Ability to multitask and prioritize tasks, especially with newer technology.
- Strong computer literacy, including proficiency in Microsoft Office Suite and other office software.
- Exceptional attention to detail to ensure accuracy in all tasks.
- Ability to solve problems.
- Excellent communication skills, both verbal and written, for effective interaction with clients and team members.
- Ability to thrive in a high-volume, fast-paced environment while managing multiple priorities.
- High school diploma or equivalent.
- Law Firm experience a plus
- Medical Office experience a plus
- Proficiency with Windows-based software and Microsoft Word, Excel, and Outlook required
- Exceptional computer skills with the ability to learn new software applications quickly
Job Type: Full-time
- Pay: $16.00 - $21.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Job Type: Full-time
Benefits:
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Work Location: In person
Salary : $16 - $21