What are the responsibilities and job description for the Commercial Lines Insurance Account Manager position at William Goodrich Ins?
Goodrich - Donna Benoit Insurance Agency has been serving Massachusetts for decades, earning a reputation built on trust, relationships, and exceptional client service. Our agency combines over 35 years of industry experience with a modern, people-first approach. We are client-focused, community-driven, and team-oriented. We celebrate wins together, support one another during challenges, and encourage ongoing learning and professional growth. As we expand into Central Massachusetts, we remain committed to being one of the most trusted independent agencies in the region while creating a workplace where talented professionals can thrive.We are seeking a motivated Commercial Lines Insurance Account Manager to join our team. In this role, you will manage a dedicated book of business, ensure timely renewals, and proactively identify opportunities to cross-sell and deepen client relationships. Youll have the autonomy to run your accounts with the support of a collaborative, positive team behind you. This is a hybrid remote role with competitive compensation and substantial benefits designed to support both your career and your life outside of work.First-year earnings: $55,000-$80,000Hybrid remote schedulePaid time off (PTO)Retirement planTuition reimbursement for continuing education and certificationsCareer growth opportunities, including leadership rolesMonday-Friday schedule with evenings and weekends offBring your expertise, professionalism, and drive to a workplace where your voice matters. Apply today!BenefitsAnnual Base Salary Based on ExperiencePaid Time Off (PTO)Work from HomeMon-Fri ScheduleCareer Growth OpportunitiesRetirement PlanBirthday celebrationsWork life balanceMentorship with established agentTeam MeetingsPaid Continuing EducationBonus OpportunitiesHealth InsuranceDental InsuranceHands on TrainingFree CoffeeWeekends OffParticipation in local eventsHoliday celebrationsResponsibilitiesManage policy renewals with accuracy and urgency, ensuring client contact within 24-48 hoursReview coverage limits and identify opportunities for upselling, account rounding, and cross-sellingQuote new business and re-market renewals in a timely and professional mannerClearly explain coverage options, policy differences, and pricing with confidenceMaintain accurate client records and data integrity within the agency management systemRequirementsProperty & Casualty License is Required2-3 years' experience managing commercial insurance accounts.Experience with upselling and cross selling insurance productsStrong understanding of commercial insurance policies, including General Liability, Property, Workers' Compensation, and Commercial Auto, Cyber, Construction risks, and main street business.Proficiency in insurance management software, AMS360, Agency Zoom, working with AI and standard office applications.Exceptional customer service skills with the ability to communicate clearly and build rapport with clients and underwriters.Detail-oriented with strong organizational and time management abilities.
Salary : $55,000 - $80,000