What are the responsibilities and job description for the Whiskey Host - Tour Guide position at Willett Distillery?
Willett Whiskey Hosts are responsible for creating fun, welcoming guests and ensuring each guest is made to feel valued. Whiskey Hosts provide an entertaining, accurate education about whiskey production, history and the premium Willett family of brands. Hospitality, serving others and gratitude are paramount values for the Willett family. Consequently, Whiskey Hosts personify the signature Willett family variety of hospitality. WWH reports directly to the Hospitality Manager and will also receive direction and support from the Hospitality & Merchandise ED.
Primary Responsibilities
Whiskey Hosts serve as the company’s liaison to consumers and as such the importance of this position to the overall success of the organization family cannot be overstated. The ability to establish relationships and guide a memorable experience beyond replication is central to this position.
Must demonstrate an unwavering positive attitude, with a strong commitment to honesty, work ethic and selfless teamwork. Must be kind and fun at all times.
Ideal candidates are interested in continual education with a healthy curiosity in the whiskey industry, constantly seeking information and further readings.
As a small family owned business, respectful behavior, teamwork and flexibility are essential for success. All staff members are required to look for opportunities to assist fellow employees and encourage coworkers daily.
Must be 21 or older to apply.
High School Diploma required.
Exceptional verbal communication skills required. Charm and wit appreciated.
Benefits packages are associated with full-time hours. Benefits include: health insurance, vision insurance, life insurance, dental programs, paid time off and merchandise discounts.