What are the responsibilities and job description for the Outside Sales position at Wille Electric Supply Co?
Description
Summary: The outside sales representative is responsible for bringing new customers and business to the company and maintaining / growing existing customers, by contacting and performing the following assigned outside sales responsibilities.
Duties and Responsibilities
- Contacts prospective and current customers to solicit sales of company products and services.
- Receives customer inquiries, and performs follow up procedures to include providing price quotes, new product information, and receiving feedback regarding company products and services.
- Follows up with sales leads generated through incoming calls, advertising campaigns and other promotional efforts.
- Travels to customer locations to present company products, services and pricing information in a professional manner.
- Applies technical knowledge of company products and services to best meet customer needs.
- Maintains appropriate records for the development of sales forecasts for each customer.
- Submits appropriate paperwork to management such as expense reports and call reports in accordance with training procedures.
- Understands and supports company sales policies and procedures to provide proper and effective service to all customers, and foster the development of long term business relationships.
- Assists and resolves customer complaints in a timely manner, notifies management of problems and suggests corrective actions.
- Collects and reports competitive information to management.
- Attends training activities and trade shows on behalf of company to present information regarding company products and services.
- Drives to field job sites and walk the sites on a daily basis.
- Facilitate the Sales Manager in establishing budgets for all sales accounts.
- Meet and/or surpass all set customer goals.
- Maintain annual sales growth.
- Prospect continuously for new accounts that will do regular month-to-month business.
- Provides after hours support to customers.
- Performs other related duties as assigned.
Requirements
Skills:
- Oral Communication Skills
- Written Communication Skills
- Sales Technique
- Customer Relations
- Customer Service
- Technical Communications
- Math Aptitude
- Negotiations
- Organization
- Professionalism
- Presentation
- Reading Skills
- Time Management
- Product demonstration
Education/Experience:
High School Diploma or Equivalent. Prior electrical sales experience helpful and ability to relate well with people and work in an unstructured work environment.
Certifications/Licenses:
Drivers License - Must meet insurance underwriting requirements