What are the responsibilities and job description for the Service Technician position at Willco Air Conditioning, Refrigeration & Heating?
Service Technician
Job description
This will include: start-up of newly installed equipment, training of customer personnel, troubleshooting and repair of installed equipment, replacement and / or installation or equipment, preventative maintenance of equipment. As a service technician the candidate is expected to arrive on-time to the assigned call fully prepared to perform the assigned task in a timely fashion. There are multiple calls in a day and managing the schedule is important Some paid overtime work is required ESSENTIAL SKILLS The candidate should be capable of performing a full range of field work using hand tools, test equipment, digital meters and computers Strong aptitude for mechanical and electrical equipment Ability to communicate in writing Ability to communicate orally in person and over the phone Ability to use a computer including email, spreadsheets, file transfers and other communication protocols Must be punctual, responsible and enthusiastic. OTHER DUTIES AND RESPONSIBILITIES: Responsibly operate and manage company vehicles Responsibly manage and maintain company tools Accurately record and present call reports in a timely fashion Provide suggestions for repairs and improvements to customers’ equipment COMPENSATION
- Hourly based on experience and skills
- Paid overtime
- Fully Paid Company Medical
- 401 K match plan is available – with 4% match
- Bonuses for Sales
- Bonuses for 5-Star Reviews
- Bonuses for Employee Referals
- Veterans and military are welcomed
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND/OR EXPERIENCE:
- Technical training or past experience is a plus
- Technical troubleshooting and problem solving
- Knowledge of mechanical and electrical systems
- Well organized, task oriented, diligently manage multiple priorities and able to manage deadlines
- Excellent verbal and written communication skills with the ability to convey technical information
- Highly motivated to succeed