DCED - Exception (Senior Business Analyst)

Engagement Type
Contract Short Description
Please see complete description. Complete Description
***Currently the position is 100% remote, but that could change if the Governor decides to call Commonwealth employees back into the office on a full-time or hybrid basis. The current telework policy is subject to change at the Governor’s discretion. There may be additional in-person requirements but those would be communicated in advance (team building opportunities, conferences, trainings, etc.). Local candidates are preferred.***

***For first day processing, possible badging and to pick up commonwealth-issued equipment candidate must physically report to The Keystone Building, located at 400 North Street, Harrisburg, PA 17120. There is metered, on-street/parallel parking in front of and around the building. DCED is not responsible for parking costs.***

***Interviews will be virtual via Microsoft Teams.***

***This requisition's current PO is funded through 6/30/26, so use that date in the RTR. Contract end date is dependent on the final schedule and projected needs. Historically additional funding should then last a year and occur from 7/1/26-6/30/27.***

***This part-time position is 25 hours per week.***  

WARM/COPOS/WAP Hancock BA Job Description -  

The Senior Business Analyst (BA) will work with stakeholders and development team members as directed by the Bureau of Business and Service Management (BBSM) and DCED staff to provide analysis and related project support.  

Senior BA will (but not limited to):  

· Provide a comprehensive, independent evaluation of existing efforts  

· Support requirements elicitation, prioritization, validation, and documentation  

· Develop user stories/work items  

· Develop test scripts and support testing  

· Assist with implementation support and outcome documentation  

· Provide guidance and serve as a liaison between the development team and project stakeholders to resolve issues  

· Triage production issues and work with the development team and end users to successfully resolve the issue  

· Attend sessions with stakeholders to identify the business and system requirements, create and submit the deliverables listed below, and coordinate deliverable approval  

· Understand weatherization needs and system expectations in order to answer agency tester questions or escalate as necessary 

· Be knowledgeable of, adhere to and contribute to established digital accessibility regulations and standards 

 

The Senior BA will perform various testing and validation activities surrounding WAP Hancock and WARM/COPOS iterative releases as agreed upon by the project’s governance team. The Senior BA will perform the following testing support activities:  

· Develop and/or update testing plans  

· Coordinate and support system testing  

· Coordinate and support user acceptance testing (UAT)  

· Coordinates and tests accessibility conformance  

· Develop and/or update test scripts and test cases  

· Document test results, identify gaps and report system defects and issues  

· Collaborate on found issues to ensure timely resolution 

 

The Senior BA will provide implementation support services surrounding the implementation of WAP Hancock and WARM/COPOS releases. Sample services include:  

· Supporting the delivery of system training sessions to end users  

· Supporting Go-Live activities  

· Capturing and communicating implementation schedule changes  

· Updating project documentation based on implementation outcomes  

 

The Senior BA will compile implementation documentation into Implementation Outcome Reports that include various documents such as:  

· Session Notes  

· List of Required Updates to Previously developed Project Documentation  

· Recommendations for subsequent Go-Live planning  

  

Senior Business Analyst level is defined as:  

· Five or more years of business analysis experience  

· Capable of applying the listed knowledge, skill, competency, or performing the activity independent of supervision  

· Able to instruct and mentor others in the exercise or performance of the business analysis responsibilities  

· Mastery of industry standards and best practices for the business analysis responsibilities with the ability to contribute improvements to the practice

 

Required/Desired Skills Skill Required/Desired Amount of Experience Business Analysis experience. Required 5 Years Capable of applying the listed knowledge, skill, competency, or performing the activity independent of supervision. Required 0   Able to instruct and mentor others in the exercise or performance of the business analysis responsibilities. Required 0   Mastery of industry standards & best practices for the business analysis responsibilities with the ability to contribute improvements to the practice. Required 0   Experience and/or familiarity with agile development methodologies is preferred, but not required Desired 0   Experience and/or familiarity with AWS and/or Ruby on Rails is preferred, but not required. Desired 0