What are the responsibilities and job description for the Business Analyst position at Willan Technologies?
📍 Harrisburg, PA (Hybrid)
🏢 Pennsylvania Department of Health (DOH)
📅 Long-Term Contract
💼 Business Analysis | Requirements Management | Process Improvement
The Pennsylvania Department of Health (DOH) is seeking an experienced Business Analyst to serve as a liaison between business stakeholders and technical teams. This role will be responsible for gathering, analyzing, documenting, and validating business requirements while helping drive solutions that support critical public health initiatives.
This position offers a hybrid work environment, requiring onsite attendance in Harrisburg at least one day per month, with additional onsite presence possible based on operational needs.
Key Responsibilities
- Facilitate requirements gathering sessions, stakeholder interviews, workshops, and meetings.
- Analyze business processes and identify opportunities for improvement.
- Develop and document business, functional, user, and non-functional requirements.
- Create and maintain Requirements Traceability Matrices (RTMs).
- Produce workflow diagrams and process models using formal methodologies such as BPMN.
- Develop project initiation documents and detailed requirements specifications.
- Create report specifications, including report attributes, ownership, and runtime parameters.
- Collaborate with stakeholders, project managers, developers, and testing teams throughout the project lifecycle.
- Ensure requirements are clearly documented, validated, and traceable through implementation and testing.
- Prepare graphical representations of complex business processes and workflows.
- Support solution design, testing, implementation, and change management activities.
Required Qualifications Experience
- 4 years of experience using formal requirements gathering methodologies.
- 4 years of experience developing business, functional, and non-functional requirements.
- 4 years of experience developing and maintaining Requirements Traceability Matrices (RTMs).
- Experience conducting facilitated workshops and stakeholder requirement sessions.
- Experience documenting complex business processes and workflows.
- Experience creating process diagrams using BPMN or similar modeling techniques.
- Strong analytical, organizational, and documentation skills.
- Excellent written and verbal communication abilities.
- Requirements Elicitation
- Business Process Analysis
- Functional Requirements Documentation
- Non-Functional Requirements Documentation
- Requirements Traceability Matrix (RTM)
- BPMN / Process Modeling
- Workflow Documentation
- Stakeholder Management
- SDLC Methodologies
- Report Specification Development
- Quality Assurance Support
- Process Improvement
Highly Desired
- Bachelor's Degree (4-year college degree) or equivalent experience.
- Government or public sector experience.
- Experience supporting large enterprise application projects.
- Familiarity with Agile and Waterfall project methodologies.
Work Arrangement
📍 Hybrid Position - Harrisburg, Pennsylvania
- Minimum onsite attendance: 1 day per month
- Additional onsite presence may be required based on operational needs.