What are the responsibilities and job description for the Community Health Navigator position at Willamette Vital Health?
Company Overview
Willamette Vital Health is the most experienced hospice and supportive care provider in the United States, dedicated to delivering compassionate and comprehensive care to patients and their families. Our mission is to improve quality of life through exceptional healthcare services rooted in empathy and professionalism.
Summary
The Community Health Navigator (CHN) is a core member of the GUIDE (Guiding an Improved Dementia Experience) program, an 8 yr pilot project funded by Medicare to provide support and resources to the dementia patient and their primary caregiver. Responsibilities include initial and ongoing assessment, developing, evaluating and revising the plan of care, timely documentation (written and electronic), and communication with team members. This job entails both home visits and telephone calls.
Responsibilities
- Scheduling and maintaining contact with participants via home visits and telephone calls (minimum of monthly)
- Asking screening questions and document patient safety, behavior, function, medications, care needs
- Asking screening questions and documenting caregiver issues related to caregiver burden, depression, and poor coping
- Sending educational materials and information as indicated by care plan
- Provide assistance with navigating health systems, public benefits, and community-based services
- Maintain privacy according to HIPAA regulations.
- Enter data and document on an integrated workflow management system and the electronic medical record to document and track progress and completion of interventions
- Communicate with respect and professionalism in all written interactions
- Participatein staff trainings (initial and ongoing)
- Providing feedback to improve interventions
- Able to perform day to day office activities such as fax machines, emails, and sending mail.
Required Qualifications:
- HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities.
- Excellent verbal and written communications and presentation skills; excellent organizational skills
- Excellent interpersonal skills to work effectively in a diverse team and patient population.
- Proficiency with Microsoft Word and Excel
- Proficient in EMR systems
- Excellent analytical and problem-solving skills
- Able to work effectively in fast paced, team-based environment, under supervision and able to prioritize and complete tasks in a timely manner
- Ability to establish cooperative working relationships with patients, coworkers, and health care and community service providers.
- CPR certification
- Current Oregon driver’s license, dependable transportation, and proof of automobile insurance. Private specialty vehicles and private off-road vehicles are not acceptable for employment transportation.
Preferred Qualifications:
- Community Health Navigator certification
- Bachelor’s degree with focus on psychology, sociology, or health field
- Experience with clinical care, geriatrics, and/or patients with dementia
Pay: From $24.00 per hour
Expected hours: 32.0 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Loan forgiveness
- Paid time off
- Tuition reimbursement
- Vision insurance
License/Certification:
- Driver's License (Required)
Work Location: Hybrid remote in Salem, OR 97304
Salary : $24