Clinical Hospice Manager

The Clinical Hospice Manager is responsible for supervising the clinical team including nurses, social workers, spiritual counselors, therapists, and hospice aides.  Responsibilities include ongoing hiring, supervision and evaluation of staff, and communication and coordination of activities to ensure high quality patient/family care.  The position interfaces with other managers, insurance case managers, hospice medical director/physician, clinical specialist, nurse practitioner, intake department, hospice interdisciplinary team members, community physicians, community service providers, and payers to ensure coordination of patient care and effective teamwork and customer satisfaction.

Responsibilities

• Organizes, implements, and manages the clinical process of the agency.
• Manages, coaches, and counsels an interdisciplinary team.
• Supports the agency’s values, mission and goals and demonstrates this through the design and implementation of work activities.
• Manages resources according to agency and department goals through effective budget preparation and ongoing control of financial results.
• Creates a work environment that reflects a positive atmosphere, promotes employee satisfaction and competence, and displays strong evidence of teamwork that promotes quality outcomes and customer satisfaction.
• Performs chart audits and other patient reporting requirements
• Demonstrates competence in responsibility and professional licensure.
• Communicates in an effective, accurate, and respectful manner. 
• Shares administrator on call (AOC) rotation responsibilities.

Qualifications

• Must be a registered nurse in Oregon with a degree from an accredited institution. Bachelor's or Master's Degree preferred. 
• Must have at least five (5) years of clinical hospice experience, part of which at least two years have been community based. 
• Must have at least two (2) years of hospice/end of life experience. 
• Must have two (2) years of supervisory experience is required. 
• Knowledge of employment regulations is helpful.
• Ability to function in high stress situations and manage multiple priorities.
• Strong written and verbal communication skills are important. 
• Demonstrated understanding of non-profit management, Medicare Conditions of Participation and CHAP standards, state hospice licensure rules, and quality management/review processes.  
• Must be able to meet the physical demands of the job, i.e., travel, difficult patient/family situations, high accountability for completeness of forms and reporting.
• Effective time management skills.  
• Emotional maturity to cope with the ongoing needs of participating in a hospice program. 
• Ability to safely drive independently in a personal vehicle when needed.