What are the responsibilities and job description for the Digital Banking Specialist position at Willamette Valley Bank?
Digital Banking Specialist
At Willamette Valley Bank, we’re redefining the digital banking experience. As a Digital Banking Specialist, you’ll help customers access smarter, faster, and more secure banking solutions—while supporting a community-focused bank that values innovation and service.
Some of the Key Responsibilities Include
- Be the go-to expert for all things digital—help customers and team members navigate online banking with confidence
- Champion innovation by promoting adoption of cutting-edge digital tools and services
- Solve challenges fast—troubleshoot issues and deliver seamless experiences for Bill Pay, P2P, and Treasury Management products
- Own the details—manage account setups and ensure smooth onboarding for digital services
- Protect what matters—maintain compliance and keep customer transactions secure
What We Offer
- Competitive compensation and benefits package
- A caring, stable and safe working environment
- Experienced and helpful leadership
Qualifications
- Advanced knowledge of Regulation E and digital banking platforms
- Strong analytical and problem-solving skills
- Excellent communication and customer service abilities
- Proficiency in Microsoft Office and banking systems
- Ability to work in a fast-paced environment and manage multiple priorities
About Us
Where Local Means Everything…
If you ask us, local means that our connection to the places in which we work goes beyond geography, it means we are ingrained in the local economy, we are part of the culture, and we help support our neighbors through volunteering, community outreach, and charitable donations.
Banking Local means your money gets reinvested into your local communities and keeps your small towns thriving. When you put your money in a local bank, you are helping to provide a tractor to local farmers, an oven for the neighborhood bakery, and a home for the family next door.
ADA Statement: The responsibilities listed are representative of the essential functions of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Willamette Valley Bank is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected characteristics. If you require an accommodation during the application or interview process, please contact us at: careers@wvbk.com