What are the responsibilities and job description for the Relief Receptionist position at Willamette Dental?
Position Summary
This position is the first point of contact for visitors to the office. Greeting and directing visitors at the company's administrative offices. The Relief Receptionist operates a multi-line phone system, directing calls to all dental office locations and administrative departments. Provide administrative support to multiple departments as requested.
Essential Position Functions
- Operate multi-line (Teams) phone system. Warmly direct calls to appropriate office locations and administrative departments.
- Greet and direct visitors and guests at the company's administrative offices.
- Provide callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.
- Maintain and update all changes to the corporate phone directory and phone system on the intranet.
- Maintain and update the official company calendar on the intranet.
- Provide back-up support for mailroom.
- Provide assistance in UPS shipments.
Education & Experience
High school diploma or equivalent is required OR equivalent combination of education and experience which will provide the ability to perform the essential functions of the position. Two or more years work experience in an office or corporate reception work environment is preferred.
Compensation
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to education, job-related knowledge/skills, experience, geographical location, and internal equity.
This position is also eligible for incentive pay in accordance with the terms of the Company's plan.
Company Benefits
Willamette Dental offers the following benefits for this position, subject to applicable eligibility requirements: medical, dental and vision insurance, tuition reimbursement, flexible spending accounts, 401(k) retirement plan with 5% match, accidental death and dismemberment insurance, life insurance, voluntary disability insurance, commuter benefits, two complimentary pairs of Fig scrubs (clinical roles), and employee assistance program.
Paid Time Off (PTO): Eligible employees will accrue a minimum of 120 PTO hours per employment year in addition to seven paid holidays annually. The Company's PTO program combines vacation and sick leave, which is more generous than Washington State's Sick Leave Law.
Physical Requirements
The work is primarily performed while sitting and/or standing, but will require occasional walking, bending, stooping and carrying light items such as papers, books, or other supplies. The incumbent uses a computer and other standard office equipment to complete tasks.
Willamette Dental is an equal opportunity employer.
We provide equal employment opportunities to all employees and applicants for employment without regard to an individual's race (including physical characteristics historically associated with race), religion, color, age, sex (including pregnancy), national origin, veteran status, disability, marital status, genetic information, sexual orientation, gender identity, pregnancy-related condition, or any other classification protected by applicable federal, state or local laws.
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
This position may be exposed to PHI in the course of his/her duties, and will handle protected information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).