Clinic/Office Receptionist

Position Title: Clinic/Office Receptionist

Employment Type: Part-Time (60 hours per two weeks)

Schedule: Monday – Friday, 8:00 AM – 5:00 PM (no evenings or weekends)

Holidays: Paid holidays off

About Willa Healthcare is a Minnesota-based family practice and home-health organization committed to providing compassionate, patient-centered care. We serve individuals and families through our clinic and home health services. Our mission is to ensure high-quality, accessible care that promotes health equity across the communities we serve.

Position Summary

We are seeking a professional, friendly, and organized Clinic/Office Receptionist to join our team. The receptionist will be the first point of contact for patients and visitors, managing front desk operations, scheduling, phone calls, and administrative support. Experience in both primary care clinic and home-health settings is strongly preferred; other experienced candidates can apply.

Responsibilities

· Greet patients, visitors, and staff in a professional and welcoming manner.

· Answer and route phone calls; respond to patient inquiries.

· Schedule, confirm, and manage patient appointments using EHR/clinic systems.

· Verify patient demographics, insurance, and home-health service authorizations.

· Process intake paperwork, referrals, and patient forms.

· Collect copayments and maintain accurate records of transactions.

· Support providers, nurses, and home-health teams with administrative tasks.

· Maintain confidentiality and ensure compliance with HIPAA standards.

· Coordinate with home-health staff regarding patient scheduling and timecard submissions.

Qualifications

· High School Diploma or equivalent (required).

· Minimum of 1 year of experience in a medical office, clinic, or home-health setting preferred.

· Strong organizational skills with ability to multitask.

· Proficient in Microsoft Office Suite and Electronic Health Record (EHR) systems.

· Excellent communication and customer service skills.

· Bilingual (English/Spanish or English/Somali) preferred but not required.

Compensation & Benefits

· Pay Range: $18.00 – $23.00 per hour (commensurate with experience, Minnesota market rates).

· Paid holidays and PTO (prorated for part-time)

· Professional development opportunities supportive, team-oriented work environment. Work Hour

· 60 hours per two-week pay period, two Saturdays a month (8am to 1pm)

· Monday – Friday, 8:00 AM – 5:00 PM.

· No evenings, weekends, or holiday shifts.

How to Apply

Interested candidates should apply here and submit a resume

Our website: www.willahealthcare.com

Pay: $18.50 - $23.50 per hour

Benefits:

• Paid time off
• Paid training
• Referral program
• Wellness program

Work Location: In person

Salary : $18 - $23