What are the responsibilities and job description for the Business Development Center (BDC) / Internet Sales Representative position at Wilkins Harley-Davidson?
Business Development Center (BDC) / Internet Sales Representative
Wilkins Harley-Davidson
Barre, VT
Full-time
Join the Team at New England’s #1 Harley-Davidson Dealership
Wilkins Harley-Davidson is looking for a Business Development Center (BDC) / Internet Sales Representative to join our team in Barre, Vermont.
Family-owned and operated since 1947, Wilkins Harley-Davidson has built a reputation for excellence, energy, and creating an experience that goes beyond expectations. We work hard, support one another, and celebrate wins together. This is more than a job. It is an opportunity to build a career with a driven team in a fast-paced, exciting environment.
Position Overview
This role is all about being the first connection riders have with Wilkins Harley-Davidson. You will communicate with potential customers, respond to internet leads, follow up consistently, and help turn interest into showroom appointments.
We are looking for someone who is confident, organized, personable, and motivated by a fast-moving environment. If you enjoy talking with people, staying busy, and being part of a high-energy team, this could be a great fit.
Responsibilities
- Respond to internet leads quickly using the process and training provided
- Follow up with potential customers by phone, text, and email
- Set qualified appointments for the showroom sales team
- Track communication, follow-up, and tasks in dealership customer software
- Provide fast, friendly, and persuasive communication
- Learn Harley-Davidson motorcycles, features, benefits, and rider needs
- Represent the dealership with professionalism and enthusiasm
- Participate in Wilkins events, rallies, and team activities
Qualifications
- Strong communication skills
- Outgoing personality and ability to build connection quickly
- Comfortable with a high volume of daily calls, texts, and emails
- Organized, detail-oriented, and strong with follow-through
- Resilient and able to handle rejection with a positive attitude
- Willingness to learn Harley-Davidson products, culture, and the Wilkins process
- Interest in motorcycles or genuine enthusiasm for the Harley-Davidson lifestyle is a plus
What We’re Looking For
- Someone who can create conversations that lead to real appointments
- Someone who brings energy, confidence, and professionalism to every interaction
- Someone who enjoys working as part of a team
- Someone who is coachable, dependable, and eager to improve
- Someone who wants a long-term opportunity, not just a job
Training and Growth
Wilkins Harley-Davidson invests in its people. We provide training, coaching, and real opportunities for advancement.
- Weekly BDC training and role-play sessions
- On-the-job learning with the Wilkins sales team
- Exposure to Harley-Davidson motorcycles, customers, and dealership operations
- Career path opportunities in Sales, Service, Parts and Accessories, Finance, and Management
Many Wilkins team members have grown from entry-level roles into leadership positions.
Benefits and Perks
- Competitive hourly base pay plus performance bonuses
- Medical insurance through Blue Cross Blue Shield
- Retirement account with up to a 3% salary match
- Paid training and development
- Employee discount on apparel
- Opportunity to learn to ride or further develop riding skills with professional coaches
- Fun, energetic team culture with events, rallies, and bike nights
Why Wilkins Harley-Davidson
Wilkins Harley-Davidson is more than a dealership. We are a family-owned business with deep roots, a strong reputation, and a team that takes pride in delivering an exceptional customer experience. We believe in accountability, teamwork, growth, and going above and beyond for every rider who walks through our doors or reaches out online.
If you want to work in an environment with energy, momentum, and real opportunity, we would love to hear from you.
Schedule
Full-time, Tuesday through Saturday
- Tuesday: 8:45 a.m. to 5:00 p.m.
- Wednesday: 8:45 a.m. to 5:00 p.m.
- Thursday: 8:45 a.m. to 6:00 p.m.
- Friday: 8:45 a.m. to 5:00 p.m.
- Saturday: 9:00 a.m. to 3:00 p.m.
- Sunday: Closed
- Monday: Closed
Apply Today
Ready to build your career with Wilkins Harley-Davidson?
Apply here on really or send your resume to Shelby AT WilkinsHarley.com
Wilkins Harley-Davidson
663 South Barre Rd
Barre, VT 05641
(802) 476-6104
Job Type: Full-time
Pay: $40,000.00 - $42,000.00 per year
Benefits:
- 401(k) 3% Match
- Employee discount
- Health insurance
- Paid time off
- Paid training
Ability to Commute:
- Barre, VT 05641 (Required)
Ability to Relocate:
- Barre, VT 05641: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000 - $42,000