Account Manager

GENERAL DESCRIPTION:

Wilen is driven by industry-leading agency services and cutting-edge direct mail production. We provide strategic direct marketing solutions for national brands, leveraging innovative variable data technology, to turn concepts into finished digital and physical products, all in one seamless process.

We’re currently looking for an experienced Account Manager to join our team. You’ll be the vital link between our clients and all agency departments to ensure that information is communicated effectively, and projects are completed on time, on budget and on strategy. In addition to managing day-to-day client services and helping

RESPONSIBILITIES (including, but not limited to):

All lawful directives of your supervisor or a member of Company management.

• Build meaningful client relationships as the primary point of contact and face of the agency
• Work with multiple departments to ensure projects are both accurate and on time
• Manage client campaigns by gathering assets, communicating feedback and securing necessary approvals
• Lead internal and client meetings
• Help mentor and lead junior team members
• Partner with senior account leadership to meet client objectives, strategies and goals
• Work with complex spreadsheets and content grids
• Actively contribute to your client's business objectives
• Look for ways to improve and promote the quality and effectiveness of our work
• Travel required – 15%
• Additional tasks as requested by the department

QUALIFICATIONS:

• A Bachelor’s Degree in Marketing, Advertising or related field
• At least 3 years of related agency experience (specifically with direct marketing)
• Proficiency in Microsoft Office, including Excel, Word and PowerPoint
• Knowledge of data and how it can be used to drive both strategy and creative
• Exceptional attention to detail and time-management skills
• The ability to work across departments and bring different people and ideas together in a collaborative environment
• Strong organizational and planning skills
• The ability to multi-task and seamlessly manage concurrent projects
• A calm and confident presence and an analytical mind
• Excellent listening and comprehension, as well as verbal and written communication skills

This job description is subject to change from time to time at the Company’s discretion.

As a direct marketing company, there are times when client deadlines dictate additional work hours. Our employees are expected to be available beyond standard work hours when necessary.

We’d love to hear your story and learn how your talents and experiences will enhance our team. You can find out more about us at wilengroup.com. This is a full-time position. We are an equal opportunity employer and a drug-free workplace. E-Verify.

For New York, the expected salary range for this position is between $80,000 and $85,000. The actual compensation will be determined based on experience, geographic location, and other factors permitted by law.

Wilen offers a variety of benefits to eligible employees, including health insurance coverage (Medical, Dental, Vision), paid holiday, paid time off (PTO), 401(k), and many others.