What are the responsibilities and job description for the Dental Front Desk/Treatment Plan & Insurance Coordinator position at Wildwood Dental Group/Lake Arrowhead Village Dental Group?
Overview
Wildwood Dental Group is a modern, state-of-the-art dental practice committed to providing exceptional patient care using the latest digital technology and a compassionate approach. We are looking for an experienced, reliable, flexible and motivated Dental Front Desk / Insurance & Treatment Coordinator to join our team.
This is a key role in our office — the right candidate will help patients understand their treatment, maximize their insurance benefits, and create a positive experience from the moment they walk in.
Requirements
- Greet patients and provide excellent customer service
- Verify dental insurance benefits and eligibility accurately
- Present and explain treatment plans and financial options clearly to patients
- Submit insurance claims and follow up on outstanding claims
- Manage patient scheduling efficiently and keep the schedule productive
- Coordinate with the clinical team to ensure smooth patient flow
- Handle patient billing questions professionally
- Maintain accurate patient records in practice management software
- Help create a positive, team-oriented office environment
Qualifications
We are looking for someone who is:
- Experienced in dental front office (minimum 2–3 years preferred)
- Strong with insurance verification, treatment planning, and scheduling
- Dental Assistant certification and/or experience preferred
Embark on a rewarding career where your organizational prowess and compassionate service make a real difference!
Pay: $25.00 - $30.00 per hour
Benefits:
- Paid time off
Application Question(s):
- Are you able to commute 2x per week to Lake Arrowhead Village Dental Group in Lake Arrowhead, CA?
Experience:
- Dental receptionist: 1 year (Required)
- Dental assisting: 1 year (Required)
Work Location: In person
Salary : $25 - $30