What are the responsibilities and job description for the COMMUNICATIONS OFFICER 1, 2, or 3 position at Wildlife & Fisheries-Office of the Secretary?
About this Job
The Louisiana Department of Wildlife and Fisheries is responsible for managing and protecting the state’s renewable natural resources, including all wildlife and aquatic life.
LDWF supports a strong work ethic in its employees and incorporates the use of good science, accurate information and technology. The Office of the Secretary exists to provide leadership and support services, administrative direction, and accountability for departmental programs; administrative direction and leadership to ensure the success of subordinate programs; and department-wide coordination, communication, personnel and basic resources needed to accomplish the department’s mission.
This position is being filled as a Job Appointment.
The Communications Officer 1-3 provides technical advice on personal computer-based operations and the operations of the trunked radio system. Completes all necessary forms to maintain proper up-to-date verification of radio assignments. Effectively monitors, diagnoses, and repairs problems that cause radio system, telephone system or computer system failure. Monitors hazardous weather and/or other situations and notifies area agents.
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Acting Decisively: The ability to make timely, confident decisions using sound reason.
Demonstrating Initiative: The ability to assess situations independently and take proactive steps to address them without being prompted or instructed by others.
Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
Solving Problems: The ability to identify root causes, analyze relevant data, and apply practical or innovative solutions to challenges.
Minimum Qualifications
MINIMUM QUALIFICATIONS:
Six months of experience in transmitting and receiving messages by radio or in administrative services; OR
Six months of training in a business or clerical-related curriculum in a business school or technical institute; OR
Fifteen semester hours of college training.
NECESSARY SPECIAL REQUIREMENTS:
All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment.
An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
Job Duties:
As a Communications Officer, you will:
- Receive and respond to informational requests by officers/agents.
- Receive, analyze, prioritize, and respond to general public complaints and inquiries. Alert the nearest officer/agent, dispatch to location, and relay the information.
- Search, enter, modify, and delete computerized records for vehicle registrations, driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database.
- Maintain proper record-keeping and update the desk log during communications.
Position-Specific Details:
- If filled as a Job Appointment, there is a possibility that this position may be converted to a Probational Appointment should funding become available.
Compensation: This position is eligible for Shift Differential, additional compensation per hour in addition to their normal hourly rate, under the following circumstances for each hour worked, provided funding is available. This position also has Overtime as necessary.
Career Progression: This position may be filled as a Communications Officer 1, 2, or 3.
The Department of Wildlife and Fisheries is a State As a Model Employer (SAME) agency that supports the recruitment, hiring and retention of individuals with disabilities. For more information on employment resources for individuals with disabilities, see the Louisiana Employment Resources Guide at http://www.laworks.net/Downloads/LRS/EmploymentResourceGuide_2018.pdf
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
- Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
A criminal background check will be required of all selected applicants.
Wildlife & Fisheries is an Equal Opportunity Employer
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
Salary : $2,784 - $5,009