What are the responsibilities and job description for the Arrowhead Travel Plaza Deli Clerk position at Wildhorse Resort & Casino?
Job Details
Description
Wage Range: $15.00-$20.00
OPEN UNTIL FILLED: 1ST PULL DATE: JUNE 5, 2026
Job Summary
Responsible for ordering, preparing, cooking, and presenting an attractive display of food items for sale in a fast-paced environment. Ensures all food, food areas, utensils, and dishes are kept fresh, stocked, sanitized, clean, organized, and customer-ready.
Essential Job Functions
SAFETY: Ensuring a safe experience by protecting the welfare of all.
INTEGRITY: Expecting personal accountability at every level.
COURTESY: Creating an exceptional customer service experience for everyone.
TEAM: Functioning together to create a cooperative and positive experience.
SHOW: Providing flawless experience –a clean and cared-for resort.
Supervisor Authority
Description
Wage Range: $15.00-$20.00
OPEN UNTIL FILLED: 1ST PULL DATE: JUNE 5, 2026
Job Summary
Responsible for ordering, preparing, cooking, and presenting an attractive display of food items for sale in a fast-paced environment. Ensures all food, food areas, utensils, and dishes are kept fresh, stocked, sanitized, clean, organized, and customer-ready.
Essential Job Functions
- Promote high customer and internal guest service standards through prompt, courteous, respectful service and behavior.
- Promote and maintain a clean, safe, organized, and healthy work environment for employees and guests at all times; promptly report all concerns to the supervisor.
- Provides a high standard of food service, ensuring that food items are handled in a safe and sanitary manner; adhering to safety standards/guidelines and health code regulations.
- Order, receive, prepare, and replenish the deli/drink bar and open-air cooler with portion control to maximize presentation, customer satisfaction, and sales while minimizing spoilage.
- Maintain food equipment, prep areas, and customer access areas clean, sanitized, and organized while rotating and replenishing food, condiments, and paper products.
- Communicate with food service vendors about ideas, inventory items, stock quantity—pricing, etc.
- Ensure proper operation of deli equipment, tools, and materials and that they are handled in a safe and sanitary manner.
- Develop and assist in maintaining a routine cleaning & and maintenance schedule related to the prep area, and equipment involved in the deli and drink bar areas.
- Comply with regulatory laws, employee handbook, department policy and procedures, and safety codes.
- Maintain strict personal hygiene and appearance standards.
- Travel/attend a tradeshow or other product promotion opportunities in person and/or virtually.
- Performs other duties as assigned.
SAFETY: Ensuring a safe experience by protecting the welfare of all.
INTEGRITY: Expecting personal accountability at every level.
COURTESY: Creating an exceptional customer service experience for everyone.
TEAM: Functioning together to create a cooperative and positive experience.
SHOW: Providing flawless experience –a clean and cared-for resort.
Supervisor Authority
- None.
- Inventory Receiving.
- Stock rooms, Inventory, POS, and inventory software and financial reporting.
- Six (6) months of customer service experience.
- One (1) year of fresh food prep.
- Needs to Stand and/or walk for long periods; perform routine bending and lifting of product up to 20 lbs.; perform repetitive motions with arms, elbows, wrists, hands, and fingers; bend, lift, and maneuver up to 50 lbs.
- Requires strong communication skills including, verbal, written, and interpersonal skills to effectively communicate and work with others.
- Must possess excellent organizational skills, be a self-starter, and be able to perform essential job duties with minimal supervision, keeping all food/drink areas clean, stocked, and organized.
- Flexible to work schedules that include regular shifts, evenings, weekends, and holidays to meet the needs of the business.
- Must possess or obtain a Food Handler’s certificate permit within 30 days of employment.
- Exhibits a professional demeanor through appearance/hygiene.
- Must be able to pass a criminal background check.
- Must be at least 18 years of age.
- High School diploma or GED.
- One (1) year of customer service experience.
- Three (3) years of food service experience in high volume deli restaurant/c-store/truck stop/travel center.
Salary : $15 - $20