What are the responsibilities and job description for the Field's at the Wilderness Server position at Wilderness Resort?
Wilderness Resort in Wisconsin Dells, Wisconsin is America's Largest Waterpark Resort! The Wilderness provides a fun, safe, and memorable experience to not only our guests but our employees as well! We are a family owned resort that takes pride in ensuring guest satisfaction as well as treating our employees like family. We strive for excellence within our resort and hope to create a long lasting positive influence on the employees that join on our team.
Join the Wilderness Family for a rewarding employment experience! #WeAreFamily
The Wilderness Resort is seeking a hardworking, dependable, enthusiastic, customer service driven individuals to join our fast paced team! Employees have access to great benefits, amenity usage, and so much more!
The Field's at the Wilderness Server is responsible for taking guest food and beverage orders and entering if all orders into computer for transmittal to kitchen staff.
This is a part or full time position with night and weekend availability.
Essential duties and tasks of the position include but are not limited;
- Greet guest and introduce self.
- Present menus and answer questions about menu items, buffet items, making recommendations upon request.
- Inform customers of daily specials.
- Check guest’s identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Take orders from for food or beverages. Write guest’s food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Serve food or beverages and prepare or serve specialty dishes at tables as required.
- Do side work and prepare areas for next shift.
- Check with guests to ensure that they are enjoying their meals and take action to correct any problems.
- Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
- Prepare checks that itemize and total all costs and collect payments from guest.
- Attempt to limit problems and liability related to excessive drinking by advising a manager of any potential concerns or issues.
- Perform duties of a busser as needed.
- Maintain a clean, well-stocked and presentable work environment.
*Wilderness Resort is an Equal Opportunity Employer*