Soaky Mountain Tube Maintenance Supervisor

SUMMARY: A Tube Repair Supervisor will oversee and perform tube repair maintenance for Soaky Mountain Waterpark. The Tube Repair Supervisor will work to keep all waterpark tubes, rafts, and mats repaired and available for use. The Tube Repair Supervisor is responsible for supervising Tube Repair Technician staff and working alongside the team in inflating, patching, transporting, and inspecting all tubes, rafts, and mats for Soaky Mountain Waterpark. The Tube Repair Supervisor is responsible for keeping all rides and attractions at operational pars as put forth by management, and assist with ordering supplies, scheduling staff, and admin/operation reports.

ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

• Responsible for overseeing the Tube Repair team in the daily operation
• Schedules staff based on budget and department needs
• Oversees staff members performance, motivating and guiding team members
• Orders supplies and maintains proper order levels, ensure all essential items are always in stock
• Attends departmental staff meetings and any other meetings as assigned
• Trains team members on tube repair inflating, patching, transporting, repairing, and inspecting procedures
• Implements strategic plans for ensuring all operational pars are met
• Work to maintain an efficient, cooperative atmosphere among staff members
• Work with Park Service and Aquatic’s leadership to ensure operation standards are met to provide the best guest experience
• Monitors and tracks departmental staff hours to ensure payroll is correct
• Direct and coordinate various activities designed to promote and maintain a high level of employee morale
• Responsible for any tube, raft, or mat inspection and documentation after any injury
• Keep work area clean and free of debris
• Tracking and reporting all completed work in the work logs.
• Follow protocols set by TOSHA, EPA, and Soaky Mountain Waterpark
• Tracking all tube serial numbers and tube deliveries
• All other duties as assigned by management

SUPERVISORY RESPONSIBILITIES: Directly supervises employees under the direction of the Department Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and assisting in disciplining employees; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE: Level 3
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS: Level 3
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS: Level 2
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY: Level 4
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

CERTIFICATES, LICENSES, REGISTRATIONS:

• Tennessee Driver’s License or ability to obtain one within 30 days of employment
• Ability to be covered by and maintain company insurance

QUALIFICATIONS:

• Strong leadership skills and ability to motivate people.
• Requires good negotiation and listening skills.
• Ability to act independently with little supervision.
• Hands on supervisor, well organized, detail oriented, creative thinker.
• Skilled in problem solving and staff training.
• Efficiently handle multiple duties.
• Requires the ability to operate various office equipment to include a computer, word processing, spreadsheets, voice mail, copier, fax, and calculator.
• Requires a good understanding of company policies and procedures
• Ability to handle stressful situations
• Good attendance and punctual.
• Exhibits professionalism.
• Exhibits good grooming habits.
• Wears the proper uniform.
• Works efficiently.
• Follows all resort and office policies and standard operating procedures.
• Conducts themselves in a professional manner with a positive attitude.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activities:

• Regularly stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
• Occasionally sit and stoop, kneel, crouch, or crawl.

Lifting Activities:

• While performing the duties of this job, the employee is required to:
• Regularly lift up to 10 pounds.
• Frequently lift up to 25 pounds.
• Occasionally lift 50 -100 pounds with assistance.

Vision Requirements: Close Vision, Depth Perception

WORK ENVIRONMENT:

• Frequently exposed to fumes or airborne particles.
• Occasionally exposed to outdoor weather conditions and toxic or caustic chemicals.

Noise Levels: Loud