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Soaky Mountain Maintenance Technician

Wilderness Hotel and Resort Inc
Sevierville, TN Full Time
POSTED ON 5/9/2026
AVAILABLE BEFORE 7/9/2026
SUMMARY: A Maintenance Technician will perform basic maintenance for Soaky Mountain Waterpark. The Maintenance Technician will work to keep all waterpark components running and ensure a safe environment for all guests. The Maintenance Tech will work in all areas of the park and all disciplines of maintenance to the best of their ability; disciplines include but are not limited to electrical, HVAC, plumbing, carpentry, & painting.

ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
  • Inspecting each ride and attractions before opening
  • Water test each pool system and record results; check and record slide pressures, pool water temperatures, and water filtration systems.
  • Interacting with co-workers and guests to meet their needs in a polite, courteous and cooperative manner.
  • Assisting with the preventative maintenance work in all areas of the park, as directed.
  • Painting/touching up areas, as directed.
  • Removing leafs/snow and salting areas, as directed.
  • Documenting all completed work in the work logs.
  • Checking and documenting chlorine levels in pools, slides, and pool areas, as directed.
  • Inspecting pools, slides, and pool areas, as directed.
  • Safe operation of the company vehicles, golf carts, etc.
  • Responsible for adding dry chemicals to pool systems, as needed, to maintain water balance.
  • Backwash filter systems as needed; clean strainer baskets and keep work area clean and safe.
  • Carry out rust prevention practices
  • Ability to perform common preventive maintenance.
  • Repairs tubes, rafts, flow boards and body boards.
  • Follow protocols set by OSHA, EPA, and Soaky Mountain Waterpark.
  • Wear proper personal protective equipment while working with or around chemicals.
  • Responsible for cleaning acid and chlorine feed lines and injectors, as needed.
  • Responds to radio calls regarding problems in the water parks within a reasonable amount of time – ability to prioritize according to urgency, when necessary.
  • Keep an open line of communication between aquatic maintenance and the Aquatic Management staff.
  • Strictly adhere to all safety protocols, including Lockout/Tagout (LOTO) procedures, and utilize mandatory Personal Protective Equipment (PPE) during all repair and preventative maintenance tasks to ensure a hazard-free work environment.
  • All other duties as assigned by management
EDUCATION and/or EXPERIENCE: Level 3
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS: Level 3
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS: Level 2
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY: Level 5
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS:
  • Valid Tennessee Driver’s License or ability to obtain one within 30 days of employment
  • Ability to be covered by and maintain company insurance
  • Certified Pool Operator certificate
  • Aquatic Facilities Operator certificate
QUALIFICATIONS:
  • Ability to act independently with little supervision.
  • Efficiently handle multiple duties.
  • Requires a good understanding of company policies and procedures.
  • Ability to handle stressful situations
  • Good attendance and punctual.
  • Exhibits professionalism.
  • Exhibits good grooming habits.
  • Wears the proper uniform.
  • Works efficiently.
  • Follows all resort and office policies and standard operating procedures.
  • Conducts themselves in a professional manner with a positive attitude.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activities:
  • Regularly stand and walk
  • Frequently reach with hands or arms, climb or balance, and talk or hear
  • Occasionally sit, taste or smell, use hands to finger, handle, or feel, and stoop, kneel, crouch, or crawl
Lifting Activities:
  • Frequently lift up to 50 pounds with assistance
  • Regularly lift up to 25 pounds
  • Occasionally lift 50 to 100 pounds with assistant
Vision Requirements: Close Vision, Distance Vision, Color Vision, Peripheral Vision, Depth Perception, Ability To Adjust Focus

WORK ENVIRONMENT:
  • Regularly exposed to outdoor weather conditions
  • Frequently exposed to wet or humid conditions (non-weather), fumes or airborne particles, and work near moving mechanical parts
  • Occasionally exposed to toxic or caustic chemicals, vibration, at risk of electrical shock, and work in high, precarious places
Noise Levels: Very Loud

Salary.com Estimation for Soaky Mountain Maintenance Technician in Sevierville, TN
$51,402 to $64,381
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