Ropes Course Attendant

SUMMARY: Works both on the Ropes Course (with heights up to 32’) and at ground level to monitor guest behavior, insure safety, and assist guests with any questions, concerns, or difficulties with the attraction. Will be required to harness guests of all ages and attach them to the ropes course. Must be able to cross all obstacles of the ropes course and complete rescues as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

· Daily inspection of all safety equipment and the course itself.

· Harnessing and completing pre-flight safety checks of each participant at the attraction.

· Explaining rules, checking requirements (clothing, height, and weight) and answering guest questions for every participant.

· Walking all obstacles and monitoring participant activity and behaviors while on the course.

· Must remember takedown commands and procedures and be ready to take action in an emergency at any moment (may have to lower a guest from the course to ground level using a belay system).

· Must wear a whistle at all times while working the attraction and have access to a radio if on ground level.

· Completion of practice takedowns monthly.

· Must maintain an Operator Certification through RCI and complete the Re-Certification process yearly. (Will be trained by an RCI certified Operator Trainer onsite at Wilderness.)

· General cleaning of the arcade after close and during slow times. (Vacuuming, sweeping, trash pick-ups, wiping down games etc.)

· All other duties assigned by manager

EDUCATION and/or EXPERIENCE: Level 1

No prior experience or training.

LANGUAGE SKILLS: Level 3

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS: Level 1

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY: Level 3

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS:

· Ability to obtain a Ropes Course Operator Certificate when minimum age requirement is met

QUALIFICATIONS:

· Ability to act independently with little supervision

· Requires a good understanding of company policies and procedures

· Ability to handle stressful situations

· Good attendance and punctual

· Exhibits professionalism

· Exhibits good grooming habits

· Wears the proper uniform

· Works efficiently

· Follows all resort and office policies and standard operating procedures

· Conducts themselves in a professional manner with a positive attitude

· Must be at least 17 years of age

· Weight may not exceed 300 lbs.

· Height may not exceed 6’ 8”

· Height must be at least 48” and must be able to reach the overhead tracking system with at least one hand without assistance

· Excellent communications skills and the ability to remain calm in an emergency is required.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activities:

· While performing the duties of this job, the employee is required to:

o Regularly stand, walk, use hands to finger, handle and/or feel, reach with hands and/or arms, climb and/or balance, stoop, kneel, crouch and/or crawl, talk and/or hear and taste and/or smell

o Occasionally sit

Lifting Activities:

· While performing the duties of this job, the employee is required to:

o Frequently lift up to 10 pounds

o Occasionally lift up to 25 pounds and up to 50 pounds with assistance

Vision Requirements: Close vision, Distance vision, Color vision, Peripheral vision, Depth perception and ability to adjust focus

WORK ENVIRONMENT:

· Regularly exposed to high precarious places and vibration

· Occasionally exposed to risk for electrical shock

Noise Levels: Loud

Job Types: Part-time, Seasonal

Pay: From $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

• Have you ever been convicted of a crime or felony? (A conviction may not necessarily disqualify an applicant for employment.) If YES, please explain:
• Are you related to any current Wilderness/Soaky employee? If YES, their name & their relationship to you?
• Have you ever been employed by Wilderness at the Smokies/Wilderness Resorts/Soaky? If YES, dates of employment & reason for leaving:
• Can you perform this job without accommodations? If NO, list any accommodations:
• Have you ever applied to this Company before? If YES, when?
• Is there anything in your social or employment history that would give us pause in hiring you? If YES, please explain:

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Sevierville, TN 37876 (Preferred)

Work Location: In person

Salary : $14