What are the responsibilities and job description for the Chiropractic Assistant/Receptionist position at Wilderness Family Chiropractic?
Company Overview
Wilderness Family Chiropractic is dedicated to promoting health and wellness through compassionate chiropractic care. Our practice emphasizes relief and wellness care, empowering patients to take an active role in their health journey and fostering a holistic approach to well-being.
Overview
We are seeking a motivated and detail-oriented Chiropractic Assistant/Receptionist to join our team. This vital role combines front desk responsibilities with clinical support, ensuring smooth daily operations and exceptional patient service. The ideal candidate will possess strong administrative skills, medical office experience, and a passion for helping others achieve optimal health.
Responsibilities
- Greet patients warmly, schedule appointments, and manage patient check-in/check-out processes efficiently.
- Maintain accurate electronic health records (EHR) ensuring compliance with HIPAA confidentiality policies.
- Assist chiropractors with clinical tasks including documentation review, care plan updates, and medical record management.
- Handle phone communication professionally, providing excellent customer service and answering inquiries about services and insurance.
- Process medical billing and collections using knowledge of health insurance policies, CPT coding, ICD-10/ICD-9 coding, Medicare, and other payers.
- Manage filing systems, perform data entry with 10-key typing skills, and support administrative tasks such as appointment reminders and follow-up communications.
- Ensure clinic cleanliness and organization while adhering to clinical confidentiality policies.
Qualifications
- Prior experience in a medical office setting or chiropractic clinic is highly preferred.
- Proficiency with EMR/EHR systems
- Strong knowledge of medical billing, coding (CPT, ICD-10/ICD-9), and health insurance procedures including Medicare.
- Excellent computer skills with familiarity in Microsoft Office applications.
- Exceptional customer service skills with professional phone etiquette and effective communication abilities.
- Bilingual capabilities are a plus to serve diverse patient populations.
- Knowledge of medical terminology, documentation review processes, and clinical confidentiality policies is essential.
Join our team to provide outstanding patient care while supporting the operational excellence of our practice!
Pay: $20.00 - $22.00 per hour
Expected hours: 35.0 – 37.0 per week
Benefits:
- Flexible schedule
- Paid training
- Retirement plan
- Uniform allowance
- Wellness program
Work Location: In person
Salary : $20 - $22