What are the responsibilities and job description for the Service Technician position at Wilde Chrysler Dodge Jeep Ram?
Dealership:
L0554 Wilde Chrysler Dodge Jeep Ram
Service Technician – Class B
Wilde CDJR | Lithia & Driveway
At Wilde CDJR, we are driven by more than repairs — we are focused on delivering honest value, earning customers for life, improving constantly, and taking personal ownership in everything we do. Those are the core values Lithia & Driveway builds on, alongside its mission of Growth Powered by People. Lithia & Driveway is one of the largest automotive retailers in North America, with 295 retail locations in the U.S. and Canada and a growing global footprint.
If you are a skilled technician who takes pride in quality work, moves with urgency, and wants to be part of a team that values accountability, growth, and doing the right thing, Wilde CDJR is the place to build your career.
What You’ll Do
As a Class B Service Technician, you will perform automotive repairs and maintenance with efficiency, accuracy, and a strong commitment to safety and quality. You will work closely with service team members and leadership to help deliver an exceptional customer experience and keep our shop operating at a high level.
Key Responsibilities
- Perform work outlined on repair orders in accordance with dealership and manufacturer standards
- Diagnose the cause of vehicle malfunctions and complete repairs accurately
- Road test vehicles as needed to confirm quality of repair
- Document work performed, test procedures, and results on repair orders
- Accurately track labor time using company timekeeping procedures
- Complete repairs according to all applicable safety requirements
- Maintain personal tool inventory needed to perform assigned work
- Return special tools to their proper place after use
- Use shop materials and supplies in a practical, efficient manner
- Keep your work area clean, organized, and professional each day
- Help ensure each customer vehicle is returned in clean condition
- Complete all required training and stay current on manufacturer standards
- Review technical bulletins and service publications as assigned
- Communicate constructively with team members and leadership to support customer satisfaction
- Report any condition that may affect the safety, welfare, or integrity of the dealership, team, or customers
What We’re Looking For
- 3–5 years of automotive technician experience preferred
- Strong diagnostic and repair ability
- Excellent attention to detail and a strong sense of urgency
- Professional communication skills and a team-first mindset
- Ability to work independently while maintaining high standards
- Commitment to continuous improvement and ongoing technical development
Preferred Technical Competencies
Ability to perform repairs with limited to no supervision in areas such as:
- Lube and maintenance services
- Engine repair
- Suspension and steering
- Brake repair
- Electrical and electrical systems
- Heating and A/C repair
- Engine drivability diagnosis and repair preferred
Certifications / Training
- Manufacturer training/certification in listed areas preferred
- Minimum of 3 ASE certifications preferred
- ASE Master Technician background strongly valued
- Proven customer pay proficiency preferred
Why Join Wilde CDJR?
At Wilde CDJR, you will be part of a team that believes in:
- Taking personal ownership
- Improving constantly
- Earning customers for life
- Having fun while doing great work
This is a strong opportunity for a technician who wants to grow with a company that invests in people, values performance, and recognizes the impact a great technician has on the success of the entire store.
Bring your experience, your work ethic, and your pride in the craft to Wilde CDJR — and build a career with a team that’s focused on growth, quality, and doing the job right.