What are the responsibilities and job description for the Assistant Manager position at Wild Wing Cafe?
Ready to Take a Walk on the Wild Side?
Love Hot Wings, Cold Beer, and Good Times? Then Wild Wing Cafe is calling your name!
We’re looking for an energetic, passionate Assistant Manager who’s ready to lead by example, deliver amazing guest experiences, and keep the vibes high and the wings hot.
At Wild Wing Cafe, our Assistant Managers bring our brand to life—serving up great food, cold drinks, and an unforgettable atmosphere every single day.
Why Join Us?
We offer:
- Competitive pay
- Flexible scheduling
- 401(k)
- Medical, dental, life & disability benefits
- Meal discounts
- Career growth in a fast-growing brand
Position Overview:
As the Assistant Manager, you’ll oversee day-to-day operations, lead a rockstar team, drive guest satisfaction, and help keep our restaurant running like a well-oiled machine. You'll focus on front-of-house operations, team development, inventory, guest experience, and ensuring that every shift delivers Guest Service That Rocks!
Key Responsibilities:
Restaurant Operations
- Lead and manage daily shifts with a focus on execution and guest experience
- Hire, train, develop, and retain FOH and BOH staff
- Manage restaurant entertainment/events
- Ensure timely and accurate completion of reports, schedules, and paperwork
- Maintain proper opening/closing procedures and uphold security standards
- Oversee cleanliness, food safety, and health code compliance
- Ensure all staff follow uniform and appearance guidelines
Guest Satisfaction
- Respond promptly and professionally to guest feedback
- Drive repeat business by creating memorable guest experiences
- Enforce and model our company standards at all times
Team Leadership
- Coach, mentor, and develop staff through ongoing feedback and performance reviews
- Build and maintain a positive and productive team culture
- Create and manage weekly schedules to ensure proper staffing levels
- Be present in the dining room, supporting the team and engaging guests
What We’re Looking For:
- A fun, driven leader with 2–5 years of restaurant management experience
- A hands-on manager who thrives in a fast-paced environment
- Strong communication and people-development skills
- ServSafe and Alcohol Safety Certification (or willing to obtain)
- Able to lift 50 lbs., be on your feet for extended periods, and work a flexible schedule (including weekends and holidays)
- Computer proficiency and solid financial acumen
- Valid driver’s license required
Sound like your kind of place? Send us your resume today and come lead the charge at Wild Wing Cafe—where the food is fire, the team is family, and the good times never stop!