What are the responsibilities and job description for the Assistant Manager position at Wild Wing Cafe?
Restaurant Manager
Want to take a walk on the wild side? Love Hot Wings, Cold Beer, and Good Times? Wild Wing Cafe is seeking applicants for a restaurant manager position.
The Manager embodies our slogan. Hot Wings because we have excellent food, Cold Beer because we have new and fun drinks, and Good Times because we are Wild! and exciting place to work!
As the Manager, we want Guest Service That Rocks! We want every guest that comes to Wild Wing Cafe to have an experience they will remember and want to return because it's such an awesome place to be!
If you are eager to join a growing organization that offers great benefits such as competitive pay, 401K, flexible scheduling, meal discount, medical/dental/life, disability, and much more please send your resume today!
Position Summary: The Manager is responsible for bringing the culture of Hot Wings, Cold Beer, and Good Times! To life in our restaurants The Manager manages daily operations of our restaurant. This includes selection, development, and performance management of employees, ensuring that guests are satisfied with their experience, and protecting the brand through food safety and Responsible Service of Alcohol. They are responsible for both the revenue and cost elements of the companys profit and loss statements as well as overseeing the inventory and ordering of food and supplies. Oversees the marketing and sales functions of their restaurant as well as the day-to-day operations.
Manager Responsibilities:
- Oversee and manage all areas of the restaurant and make final decisions on matters of importance
- Must effectively plan, delegate, and follow up
- Recruiting, hiring, terminations and development of staff and managers
- Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews
- Respond to all guests concerns in a timely efficient manner to ensure the guests come back
- Participate in planning and executing local store marketing initiatives and off premise sales
- Oversee entertainment in the restaurant
- Ability to control food, labor and other controllable costs while growing sales. Responsible for ensuring consistent high-quality food preparation and service
- Grow restaurant traffic and sales by delivering fun, inviting environment for employees and guests
- Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
- Maintains a favorable working relationship with all company employees to promote a cooperative and fun culture which will drive maximum employee morale, productivity, and efficiency
- Ensure compliance with operational standards, company policies, federal, state/local laws, and ordinances
- Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
- Train & develop shift leaders, and certified trainers through coaching, feedback, and accountability
Requirements:
- Exuberant personality, self-discipline, initiative, leadership ability and out-going
- Excellent communication skills for dealing with a diverse staff
- Must possess a valid drivers license
- ServSafe Food Safety Certification required
- Responsible Service of Alcohol Certification required
- Must be able to make decisions quickly and effectively
- Organized and detail oriented
- Ability to work in a fast-paced environment for long hours standing, stooping, twisting, lifting products and supplies weighing 50 lbs. and repetitive hand and wrist promotion
- Ability to supervise 2-20 employees per shift
- Must have 2-5 years restaurant management experience