Employee Coordinator

Job Title: Employee (HR) Coordinator

Job Department: General Operations

Job Status: Seasonal Part-time

FLSA Classification: Hourly Non-exempt

Schedule: Weekdays and Weekends

EEO Category: Administrative Support Workers

Reports to: Employee Coordinator Supervisor, Administrative Manager

Positions Supervised: N/A

Pay Range: $20.00 - $25.00 per hour

About Us

At Wild Rivers, we are committed to providing an exceptional guest experience. We pride ourselves on being a family-friendly environment that provides innovative service and high-quality standards. Our goal is to leave our guests wanting to come back due to the excellent service they are provided while within our park. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude and anticipatory service. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who is positive, adaptable and intuitive and has a genuine interest in the well-being of others around you, we invite you to join our team at Wild Rivers Irvine.

Job Summary

The Employee Coordinator role is responsible for employee administrative daily operations such as coordinating and assisting with recruiting, onboarding, hiring, training and employee incentives for our team members while ensuring a warm, welcoming and dependable experience. This role plays a key part in maintaining a reliable, effective and consistent employee environment and requires strong administrative skills, intense attention to detail and the ability to work in an office setting.

Essential Job Functions

• Serve as the primary point of contact for employees and leadership including responding to questions regarding recruitment, hiring, onboarding, scheduling and company, state and local policies, procedures and regulations.
• Coordinate and assist with completing employee recruitment processes through analyzing applications, scheduling interviews, data entry (e.g. Paycor, Microsoft Excel), document creation, Paycor software systems, etc.
• Greet team members warmly and promptly, ensure they are ready and in compliance with accurate/current uniforms, equipment and certifications as well as providing them with a positive administrative experience throughout.
• Assist with new and returning employee orientation and company training, paperwork completion, document verification checks and training coordination in accordance with company policies and procedures.
• Coordinate employee performance documentation, disciplinary actions and follow-up processes as directed.
• Monitor and assist with timekeeping of employee timecards through shift charts and the Paycor system.
• Maintain confidentiality and integrity of all employees and company information.
• Maintain cleanliness of the employee break area through cleaning, sanitizing and restocking.
• Secure, verify and lock all equipment including key boxes, filing cabinets, dry racks and storage areas.
• Collaborate with team members to maintain workflow and deliver exceptional overall administrative service.
• Adhere to company policies and procedures, and ensure those policies and procedures are in compliant with California labor laws and Orange County local regulations.
  
  
  

Additional Responsibilities And Requirements

• Attend team meetings and required training sessions including Workplace Harassment training.
• File and complete paperwork including shift charts, check-in/check-out logs, vendor logs, walkie talkie logs, etc.
• Operate certain equipment including Clover POS systems, Microsoft computers and name badge printers.
• Assist in maintaining employee and uniform inventory and report shortages or equipment needs.
• Support special events, promotions or themed administrative service(s) as scheduled.
• Perform other duties or special projects assigned to support business needs.
  
  
  

Qualifications, Education, And Experience

• Must be 18 years of age or older.
• High school diploma or equivalent.
• Must have a valid and current Orange County, California Food Handler’s Certification.
• Must complete the California Responsible Beverage Service (RBS) training and have a valid and current Alcohol Beverage Control (ABC) server ID number.
• Strong interpersonal and communication skills with a team-focused mindset.
• Team-oriented with strong problem-solving skills and a positive, outgoing attitude.
• Ability to handle confidential employee and company information accurately and responsibly.
• Proficient in Microsoft Excel and similar Microsoft systems.
• 1 year experience in an administrative, reception, representative, guest service or equivalent team member role.
  
  
  

Desired Skills

• Knowledge or currently pursuing a degree in Business Administration, Human Resources or any other related field.
  
  
  

Cognitive and Physical Demands

• Ability to read, understand and follow administrative orders, safety procedures and written instructions.
• Intense attention to detail and situational awareness, including shifting priorities by monitoring team needs.
• Ability to solve problems quickly and accurately by exercising sound judgment through big workloads.
• Effective memory recall for company, state and local policies, procedures and regulations.
• Ability to communicate clearly with vendors, team members and leadership staff.
• Frequent sitting and occasional walking, reaching, bending and grasping.
• Ability to remain both stationary and in constant motion for extended periods (sitting for most of the shift).
• Ability to lift, push, pull or carry up to 30 pounds (e.g., uniforms, equipment, department packages, etc.).
• Ability to use fingers and hands for repetitive motions, including typing, scrolling and mouse moving.
• Ability to work in hot or cold environments depending on office setting and area (e.g. employee office, break area).
  
  
  

Working Conditions

• Administrative office environment with frequent data entering, reading, writing and shifting priorities.
• Exposure to cleaning solutions, operational equipment, glassware and sharp tools (e.g. box cutters, knives).
• Schedules may include evenings, weekends, holidays and extended hours depending on business needs.
• Work environment includes indoor areas, however, could include outdoor areas with variable temperatures.
  
  
  

Benefits And Perks

• Competitive pay
• Paid sick leave
• Human Resource certifications (e.g. Paycor)
• Complimentary personal admission
• Discounted tickets for family and friends
• Parkwide discounts
• and more!
  
  
  

Wild Rivers is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.