NATIONAL SALES MANAGER-MIDWEST MARKET

Nestled on the northern tip of the Isle of Palms, a lush barrier island off the coast of South Carolina, Wild Dunes Resort offers a world-class coastal escape across 1,600 acres of pristine Lowcountry beauty.

Located just outside of historic downtown Charleston, Wild Dunes Resort is the largest and most celebrated resort, welcoming leisure travelers and groups alike. The resort continues to earn accolades from leading travel publications as a premier destination for family vacations, romantic getaways, dream weddings, and corporate retreats. Wild Dunes Resort is proud to be part of Hyatt’s Destination by Hyatt brand.

Summary:

The National Sales Manager is responsible for driving hotel revenue through proactive sales efforts, account management, and strategic business development.

The ideal candidate is a seasoned sales professional and top producer within a dynamic luxury resort or complex hotel environment, demonstrating a commitment to and expertise in direct sales through outstanding performance. Responsibilities include proactively identifying, qualifying, and soliciting new business opportunities to achieve hotel revenue goals through selling guest rooms, meeting space, food and beverage, as well as other related services to groups. Additional duties include preparing and presenting effective proposals, utilizing innate presentation skills to conduct exemplary site inspections, managing time effectively, and juggling multiple priorities while meeting deadlines. This also involves maintaining well-organized documentation and reports, as well as possessing keen negotiation skills. The National Sales Manager will work with the sales and catering staff and is in close contact with support staff. Travel is necessary for various customer-related events, conferences/trade shows, and training as required.

This position may be a remote opportunity. The candidate must have previously lived in the Midwest market or reside in the Midwest. If you do not live in the Midwest, you will need to be willing to relocate to Charleston County, South Carolina.

Essential Responsibilities:

• Proactively solicit and secure group business through direct sales efforts, networking, and participation in trade shows, industry events, and site visits
• Manage a portfolio of key accounts and consistently exceed individual and team revenue goals
• Develop and execute strategic sales plans tailored to assigned market segments and business goals
• Conduct engaging sales presentations, property tours, and proposal development that highlight the resort’s amenities and services
• Collaborate cross-functionally with Conference Services, Revenue, Marketing, and Operations to ensure seamless service delivery and maximize guest satisfaction
• Participate in internal meetings, forecasting, business reviews, and planning initiatives
• Maintain accurate records of sales activities and client communications using Hyatt sales systems
• Represent the Wild Dunes brand professionally and with enthusiasm in all external and internal interactions

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Qualifications:

Experience & Education:

• High school diploma required; college degree in hospitality, business, or related field preferred
• Minimum of 5 years of experience in hotel/resort group sales required
• Proven success in managing group sales accounts and meeting/exceeding revenue goals
• Experience working with hospitality CRM systems and event management software preferred

Job Requirements:

• Must be authorized to work in the United States
• Financial acumen and budget management skills
• Professional appearance and strong interpersonal skills
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and perform well under pressure
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Flexibility to travel and work evenings, weekends, or holidays as business needs require
• Able to work independently and collaboratively in a fast-paced team environment
• Must maintain confidentiality and exercise discretion

Working Conditions:

• Must be able to sit for extended periods and work at a computer
• Frequent use of hands for grasping, typing, and general office tasks
• While primarily an indoor role, the position may require walking between resort locations in various weather conditions