What are the responsibilities and job description for the Part-Time Retail Sales Associate position at Wild Birds Unlimited of Somersworth, NH?
About us
We are part of the original and largest franchise system of backyard bird feeding and nature specialty retail stores. We seek to provide high value to our customers by offering the highest quality bird feeding and bird watching products, including bird foods, bird feeders and houses, bird baths, hardware accessories for backyard habitats, optics, resource books and other bird feeding and bird watching products. In addition, we seek to be an active resource for community interest, provide information and education related to the backyard bird feeding and watching hobby in a comfortable environment which offers mutual sharing of nature related experiences.
- We are seeking a Sales Associate to join our team! The position of Sales Associate is a part-time (up to 20 hours per week) position that reports to the operations manager. The primary responsibility of a Sales Associate is to provide a high energy customer experience, resolving customer questions and offering solutions to bring Joy to our customers’ lives!
Responsibilities:
- Prioritize exceptional customer experience in all day-to-day operations
- Follow all Best Practices for operating a Wild Birds Unlimited retail store including store opening and closing procedures
- Use successful selling skills to satisfy the customer and complete the sale
- Successfully complete online learning certification in order to deliver the Wild Birds Unlimited high energy customer experience as the trusted local expert
- Understand the store’s merchandise and be able to communicate features, advantages and benefits to the customer
- Complete the changing of displays, signing and the restocking of merchandise as directed by management
- Assess customers’ needs, supply information and provide client-specific product recommendations
- Demonstrate a positive, enthusiastic and professional demeanor
- Self-motivated to improve product and/or hobby knowledge
- Attend store meetings as required
- Maintain good housekeeping standards to help present a clean and well-presented store and clean and organized backroom
- Complete any other duties as assigned
Qualifications:
- Previous experience in retail sales, customer service, or other related fields
- Possess strong listening, communication and interpersonal skills
- Ability to build rapport with customers and team
- Weekend and week day availability preferred
- Working knowledge of MS Office Products
Why work with us?
- Competitive Starting Wages
- Flexible Scheduling
- No late nights or overnights
- A super fun working environment focused on feeding the birds
- No sales or credit card quotas
- No fitting rooms, drive thrus, or shopping carts to retrieve
- Merchandise Discount
- The ability to see how a small business works
We are NOT your average retailer!
Job Type: Part-time
Pay: $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- Why do you think you would be a good fit for this position?
- Our sales positions require working with our customers on a one-to-one basis. Please describe any past experience you have had in dealing with the public on a personal level.
- Please briefly describe your knowledge of wildlife, birds and backyard bird feeding:
- It is our store policy that we provide our customers with the service of loading their purchases into their car. This will require you be able to lift and carry up to 50lbs with some frequency. Do you have the ability to perform this activity?
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $15