Ride Maintenance Manager

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Directly develop and train the direct reports, supervisors, and coordinators.
• Manage Maintenance help desk in conjunction with Director and the Maintenance Coordinator.
• Review all downtime reports to assure maximum availability by identifying trends or problem areas, and determine any necessary corrective action.
• Generate inspection criteria for Daily, Weekly and Monthly inspection forms for Wild Adventures.
• Provide maintenance training, as well as safety related training to all staff members.
• Contact Ride Manufacturer’s to assure proper maintenance practices and receive prior approval for any modifications.
• Document all pertinent communication with Ride Manufacturer’s.
• Review Daily Ride Status Report and follow-up on any necessary requirements.  Review all parts requisitions for proper information. 
• Determine all necessary annual maintenance needs for each ride, then develop annual work plans for Ride Maintenance team. 
• Facilitate proper inventory levels are maintained in the parts warehouse
• Provide park coverage during park operational hours and communicate with park management on the status of any ride downtime situation.
• Manage all contractors related to maintenance function, materials and on-site personnel.    
• Cover supervision of other areas when other management is not available.
• Develop goals and complete annual Performance Evaluations on all Team Members.
• Represent the company to guests and other team members in a positive and friendly manner
• Satisfy Wild Adventures’ standards for performance and conduct.  For example, report to work regularly and on time.
• Create “Memories Worth Repeating” for our guests
• Perform other duties as needed

 POSITION QUALIFICATIONS

Competency Statement(s)

• Analytical Skills – Ability to be given direction, understand the direction and achieve positive results by analyzing the situation, the materials given, and the tasks to be done.
• Autonomy – Ability to work independently with minimal supervision.
• Accuracy - Ability to perform work accurately and thoroughly.
• Research Skills – Ability to design and conduct a systematic, objective, and critical investigation.
• Communication Skills – Ability to communicate effectively with others using spoken or written word.
• Customer/Guest Oriented - Ability to take care of the guests’ needs while following company procedures.
• Self-Motivated – Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative and not requiring constant supervision to achieve positive results.
• Accountability – Ability to accept responsibility and account for his/her actions.
• Coaching and Development – Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Delegating Responsibility – Ability to allocate authority and/or task responsibility to appropriate persons.
• Self-Confident – The trait of being comfortable in making decisions for oneself.
• Decision Making – Ability to make critical decisions while following company procedures.
• Problem Solving – Ability to find a solution for or deal proactively with work related problems.
• Honesty/Integrity – Ability to be truthful and be seen as credible in the workplace.
• Detail Oriented – Ability to pay attention to the minute details of a project or task.
• Management Skills – Ability to organize and direct oneself and effectively supervise others.
• Patience – Ability to act calmly under stress and strain, and of not being hasty or impetuous.
• Active Listening – Ability to actively attend to, convey and understand the comments and questions of others.
• Reliability – The trait of being dependable and trustworthy and punctual when reporting to work or other work related assignments.
• Minimum Age and Availability – Applicants must be a minimum of 18 years of age.  Must have open availability including weekends and holidays.

SKILLS & ABILITIES

Education: High School Graduate or General Education Degree (GED) preferred

Experience: Four ( ) years related experience required; mechanical understanding of complex machinery, electrical, carpentry, electrical, vehicle maintenance, pneumatic and hydraulic experience a plus.  Basic knowledge of electrical control systems and troubleshooting. 

Computer Skills: Basic computer skills will be required

Certificates & Licenses: N/A

Other Requirements: Highly motivated, self-starter, Ability to work effectively with others, Ability to work effectively with minimal supervision, Ability to work well in stressful situations, Ability to use hydraulic/pneumatic schematics and mechanical blueprints during routine maintenance/troubleshooting, Ability to accept frequent changes in work schedule and work extended hours, Ability to use hand tools and power tools such as electric drill, drill press, side grinder, porta band, saws all, electric hoist, chain saw, band saw, jig saw, torque wrench, and impact wrench, Ability to speak, read and writes English well enough to effectively communicate with others, Dependable work attendance and flexibility with assigned work schedules.