What are the responsibilities and job description for the Customer Service Representative position at Wild Acre Restaurant & Beer Garden?
ARE WE LOOKING FOR YOU?
Do you love people? Can you kill them with kindness? Has anyone ever told you that you smile too much? We need people that seek to make others happier. We need you!
Over the years, we've called the position many different names: customer service representative, bartender, host, etc. You would be working behind the bar and serving guests beer and assisting with food orders, including running food from our kitchen to our guests, but these are truly customer service / guest experience roles. We don’t do mixed drinks, so you only need to memorize which beer is on which tap. No prior restaurant/bar experience needed, but it is definitely helpful. Of course, you’ll have to learn about the beverages, the food menu, and our brand, but providing excellent service to people is 99% of the job.
We take great service extremely seriously. We don’t analyze how quickly any of our staff pours drinks, all we care about is how well they interact with customers.
Wild Acre is looking to hire part-time positions and the most help will be required on weekends. We need people that can work on average 20 hours per week. The hours will primarily be nights and weekends, with occasional help on weekdays. Those with consistent weekend availability are encouraged to apply.
Pay is $2.13 per hour plus tips. Including the base pay, the total compensation has averaged $27/hour so far in 2026. Although the concept is open year-round, pay can vary depending on the weather.
If interested, we’d love to hear from you! Please send over your resume and the reason why you are perfect for this to role.
ABOUT WILD ACRE
Since 2014, we’ve been committed to making quality craft beer with ruthlessly bold local flavors that embody the independent dreamers, makers, and renegades of the great state of Texas.
Today Wild Acre’s Restaurant & Beer Garden serves ice cold brews and delicious hand-crafted burgers to families and groups of all sizes. With a huge playground, JumboJumper, pedal cart track, and loads of comfy lounge furniture, folks can chill with the whole crew while the kiddos play.
Qualifications
- Proven experience in customer service
- Proficiency in using POS systems, including Square is a plus
- Strong knowledge of food safety and handling practices
- Excellent time management and collaboration skills, particularly in high-pressure environments
- Basic math skills for transactions
- Patience to provide excellent service to families and children
Job Type: Part-time
Pay: From $27.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Education:
- High school or equivalent (Required)
Ability to Commute:
- Fort Worth, TX 76102 (Required)
Work Location: In person
Salary : $2 - $27