Production Repair Technician

This position is responsible for the support of production lines and field service returns. Which includes debug of products, Failure Analysis, and Root Cause Corrective Action investigations. The incumbent should have a solid understanding of basic electrical mechanical, and optical concepts, components, component specifications and test strategies involved to validate 100% confidence in operation of each product.  

Roles & Responsibilities:

• Solid Product knowledge, knowing how every cell on the production line contributes to the completed production unit.
• Possessing the ability to learn what can go wrong at each cell to contribute to a failed unit.
• Use of Calipers, Verniers, and other part measuring tools to determine if the parts supplied are in specification to the drawing.
• Work with line foreman and engineering to identify out of specification material and stack up errors.
• Logic and reasoning of production line equipment with an understanding to validate all test processes and accurately define why the equipment is or is not the cause of a production failure.
• Support and maintain production test fixtures with the assistance of the program foreman and program engineering.
• Troubleshoot embedded designs.
• Support test, debug and root cause analysis and documentation of customer returns with the program technician or foreman.
• Research and recommend necessary tools to meet project build and debug needs.
• Provide weekly progress reports on projects.
• Support to all production programs as time permits.
• Other duties as assigned.

Qualifications & Requirements
Education & Experience:

• High School Diploma/GED and equivalent combination of hands-on program experience. additional education, training, and experience.

Required Skills/Abilities:

• A complete and satisfactory background form must be on file at time of offer acceptance, and ability to maintain all future background requirements.
• Proficient with WORD, EXCEL and POWERPOINT as evidenced by 2 years use.
• 1-year minimum direct production program assembly experience.
• Ability to read schematics and drawings and determine fit form and function.  
• Aptitude for learning and expanding knowledge base to support multiple programs as needed.
• Well versed on the safe handling of electronic circuitry & optical devices.
• Ability to learn how to build complete product from start to finish in each cell.
• Regular on-site attendance is a necessary function of this position. 
• Wilcox is a U.S. government defense contractor, and this position is responsible to control access to export-controlled technology. Qualified candidates must be legally authorized to access U.S. government-controlled technology prior to beginning work.

Preferred Skills/Abilities:

• 3 years of direct progressive production line assembly experience,
• Self-starter able to complete projects with minimal supervision with multiple deadlines and tight time constraints.
• Excellent rework and soldering skills.
• Excellent written, verbal, and interpersonal communications skills.

Physical Requirements:

• Standing, sitting, kneeling, stooping, bending, grasping, holding, carrying up to 25 pounds, reaching, lifting, pushing, and pulling, all across various distances, are generally required to perform the functions of this position.  Manual dexterity.  Hand eye coordination is a main requirement of this role.  Visual acuity to read instructions and look at parts.  Repeating motions that include wrists, hands, and fingers.

Wilcox is a Platinum Veteran-Friendly Employer recognized by the New Hampshire Department of Military Affairs and Veterans Services. We are committed to recruiting, hiring, and retaining veterans, transitioning and current service members, military spouses, and members of the Reserve Components.

Wilcox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state or local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.