What are the responsibilities and job description for the Lead Pet Groomer position at Wilco?
Lead Pet Groomer
Our core values are more than words. We conduct our lives and our business with them in mind.
Responsibilities
- Provide safe and high-quality bathing and grooming services to customers' pets.
- Excellent customer service providing the highest level of client and team support.
- Lead the charge to ensure the groom shop is clean, safe, and welcoming for all customers and groomers.
- Participate and contribute to groomer performance management activities with the Store Manager.
- New groomer onboarding and orientation.
Qualifications
- Management or leadership experience.
- 3 years of professional Pet Grooming experience (required)
- Pet Grooming experience must be highlighted within your resume to be considered for this role
- 3 years of professional grooming experience.
- Must be willing to provide photos of previous animals groomed.
- Must always professionally handle all pets safely and humanely.
Benefits
- Medical, Dental, Life, and Vision Insurance
- Profit share - up to 3% of your annual earnings!
- 401K retirement plan - up to 6% match
- Generous employee discount
- On-Demand Pay
- Tuition Reimbursement
- Paid Holidays
- Paid Time Off
- Employee Referral Program - Refer a friend and receive up to $500.00 as a Wilco gift card
- Marketing support
- Competitive hourly rate for meetings, vacations, and holidays.
- Modern, state-of-the-art grooming equipment and facilities.
- Employer-sponsored continuing education.
Compensation
- Hourly rates are determined by experience and productivity.
- Lead Groomers may earn extra pay by training Grooming Technicians, receiving 30% of the trainees' commissions once certified. (Specific criteria must be met)
- Tips from customers are ALL yours to keep.
Wilco is an Equal Opportunity Employer. We recognize and encourage the valuable and enriching contribution that people from all backgrounds and experiences bring to our organization. As a values-based cooperative, we believe all individuals should be treated on the basis of merit without prejudice.
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