What are the responsibilities and job description for the Lead Pet Groomer (OR/WA) position at Wilco?
Lead Pet Groomer
Our core values are more than words. We conduct our lives and our business with them in mind.
Responsibilities
- Provide safe and high-quality bathing and grooming services to customers' pets.
- Excellent customer service, providing the highest level of client and team support.
- Lead the charge to ensure the groom shop is clean, safe, and welcoming for all customers and groomers.
- Participate and contribute to groomer performance management activities with the Store Manager.
- New groomer onboarding, orientation, and training.
Qualifications
- Management or leadership experience.
- 3 years of professional Pet Grooming experience (required)
- Pet Grooming experience must be highlighted within your resume to be considered for this role
- Be willing to submit photos of previous animals groomed.
- Always professionally handle all pets safely and humanely.
Benefits
- Medical, Dental, Life, and Vision Insurance
- Profit share - up to 3% of your annual earnings
- 401(k) retirement plan - 6% match!
- Generous employee discount
- On-Demand Pay
- Tuition Reimbursement
- Paid Holidays
- Paid Time Off
- Employee Referral Program - Refer a friend and receive a Wilco gift card up to $500.00!
- Marketing support
- Competitive hourly rate for meetings, vacations, and holidays.
- Modern, state-of-the-art grooming equipment and facilities.
- Employer-sponsored continuing education.
Compensation
- In addition to an hourly rate, Lead Pet Groomers earn an additional $2.00 per hour
- Hourly rates are determined by experience and productivity
- Earn 30% commission while a Grooming Technician trainee progresses through the Paragon Groomer Training program.
- Level 1 - approx. 5 weeks to complete
- Level 2 - approx. 10 weeks to complete
- 57% commission
- Tips from customers are yours to keep
*Employment is contingent upon the successful completion of a drug screen and criminal background check, consistent with applicable law.
Wilco is an Equal Opportunity Employer. We recognize and encourage the valuable and enriching contributions that people from all backgrounds and experiences bring to our organization. As a values-based cooperative, we believe all individuals should be treated based on merit and without prejudice.
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