What are the responsibilities and job description for the Inside Sales Representative position at Wilbert Precast, Inc.?
Inside Sales Representative
Wilbert Precast, Inc-Spokane, Washington
Wilbert Precast, Inc-Spokane, Washington
Overview:
Wilbert Precast, Inc. is seeking a motivated Inside Sales Representative to join our internal sales team. This role focuses on supporting a wide range of underground and site amenities products, providing outstanding service to clients, and supporting internal sales processes. This is an inbound-focused position, handling incoming calls, walk-ins, and general customer inquiries.
Wilbert Precast, Inc. is seeking a motivated Inside Sales Representative to join our internal sales team. This role focuses on supporting a wide range of underground and site amenities products, providing outstanding service to clients, and supporting internal sales processes. This is an inbound-focused position, handling incoming calls, walk-ins, and general customer inquiries.
Key Responsibilities:
- Respond promptly to inbound calls, emails, and walk-in inquiries regarding Wilbert Precast products.
- Provide detailed product information, pricing, and technical support to customers and prospects.
- Collaborate with the internal sales team to drive sales and achieve revenue goals.
- Assist with order entry, quoting, and tracking to ensure accurate and timely processing.
- Maintain strong knowledge of company products, services, and sales processes.
- Support sales team with administrative tasks, documentation, and reporting.
- Build and maintain positive relationships with customers to ensure high levels of satisfaction.
- Identify customer needs and provide solutions that align with their project requirements.
- Track and report on sales metrics, including leads, orders, and customer feedback.
- Assist in maintaining accurate customer records and product databases in CRM systems.
Qualifications:
- High school diploma or equivalent required; experience in business, sales, construction management, or related field preferred.
- 2 years’ experience with septic systems or other precast concrete infrastructure
- 2–5 years of experience in sales, customer service, or technical support; experience in construction, underground infrastructure, precast concrete, or site amenities preferred.
- Proven track record of meeting or exceeding sales goals, handling high volumes of inbound inquiries, and contributing to team success.
- Strong verbal and written communication skills with the ability to clearly explain technical product details.
- Knowledge of construction industry products, terminology, and project workflows.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM systems; experience with Salesforce or similar platforms is a plus.
- Strong organizational skills, attention to detail, and ability to manage multiple priorities simultaneously.
- Problem-solving mindset with the ability to assess customer needs and provide effective solutions.
- Professional, positive, and customer-focused attitude.
- Ability to work independently while supporting a collaborative team environment.
- Flexibility to adapt to changing priorities and support other departments as needed.
- Comfortable learning technical product specifications and applying them to client solutions.
- Motivated to grow professionally and take on increasing responsibilities within the company.
Why Wilbert Precast?
- Be part of a collaborative and supportive internal sales team.
- Opportunity to grow your career within a leading provider of precast concrete and site amenities solutions.
- Hands-on exposure to a wide range of products, technical knowledge, and customer interactions.
- Ongoing training and development to expand industry expertise and sales skills.
- Competitive compensation and benefits package.
- $23-28/hour based on experience
- Company-paid medical and dental insurance
- 401(k) plan with company match
- Paid time off and holidays
- Opportunities for long-term growth within a stable, family-focused company
Apply online or send a cover letter and email to recruiting@wilbertprecast.com
Salary : $23 - $28