Accounts Payable Manager

AR/AP - Shared Services Manager

Company Overview

:Wilbert, which is part of Marmon Holdings, Inc., a Berkshire Hathaway Company. Wilbert is a leading precast concrete manufacturer and service provider, catering to the funeral service, building trades, and agricultural sectors. Our comprehensive range of top-tier concrete offerings encompasses burial vaults, monuments, lawn crypts, columbarium niches, septic tanks, retaining walls, storm shelters, and agricultural precast products. Based on the diverse offerings, a wide range of rolling assets are required ranging from forklifts, construction equipment, trailers, light, medium and heavy-duty vehicles. Operating from numerous manufacturing plants, warehouses, monument production facilities, a casket manufacturing plant, we are dedicated to delivering unparalleled products and services

.
Position Overvie

w:Reporting to the Director of Shared Services, the Shared Services Manager is responsible for the daily operational leadership and execution of the organization’s Accounts Payable and Accounts Receivable shared services functions. This role oversees transactional processing, team performance, service delivery, operational controls, and compliance activities across multiple business units. This role partners closely with finance, procurement, operations, sales, customer service, and treasury teams to support effective cash cycle operations and strong internal and external customer servic

e.
Essential Duties and Responsibiliti

es:Shared Services Team Leadership, Workforce, and Operations Manageme

• nt:Lead, mentor, and develop AP/AR teams by assigning and prioritizing workloads, conducting performance management activities, and supporting onboarding, training, and succession planni
• ng.Monitor workflow volumes, backlogs, KPIs, and SLAs to ensure service levels, deadlines, and operational performance expectations are consistently achiev
• ed.Support execution of shared services strategies, policies, and standardized processes across all locations, ensuring consistency, efficiency, and complian
• ce.Manage escalations and resource planning, including staffing and cross-training needs, while fostering a collaborative, service-oriented, and accountable team cultu
• re.Identify, evaluate, and implement continuous process improvement initiatives to increase efficiency, accuracy, and productivity across the shared services organizati

on.Accounts Payable & Receivable Operatio

• ns:Oversee end-to-end AP and AR processes, including invoicing, billing, cash application, collections, reconciliations, and payment execution (checks, ACH, wires), ensuring accuracy and compliance with company policies and internal contro
• ls.Monitor and resolve payment discrepancies, disputes, and inquiries, partnering cross-functionally (Treasury, Finance, Sales, Operations, Customer Service) to support cash flow and timely resoluti

on.Compliance, Controls, Reporti

• ng:Ensure compliance with GAAP, SOX, regulatory requirements, and company policies by maintaining strong internal controls, approval workflows, segregation of duties, and data integrity across syste
• ms.Support month-end and year-end close processes, audits, and reporting requirements by preparing reconciliations, documentation, operational reports, dashboards, and performance metri
• cs.Monitor and escalate operational risks, control deficiencies, and compliance concerns to leadership, ensuring timely resolution and continuous improveme
• nt.Partner cross-functionally with Finance, Procurement, Treasury, Sales, Operations, and Customer Service to resolve issues, support organizational initiatives, and promote a strong customer service mindset in vendor and customer interactio

ns.
Education, Experience & Skills Requireme

nts:Educat

ion:Bachelor’s degree in Accounting, Finance, Business Administration, or a related field requi

red.
Experi

ence:Minimum of 8 years of progressive experience in accounts payable, accounts receivable, accounting operations, or shared services functions, including at least 5 years in a supervisory or leadership role within a SOX-compliant environment. Experience supporting multi-location operations and shared services environments prefe

rred.
Preferred Qualifica

tions:• Professional certification (e.g., CPA, CMA) pref

erred.• Experience with ERP systems (specifically Epicor Kinetic), workflow automation, and shared services operational proc

esses.• Experience supporting process improvement and operational standardization initia

tives.• Experience in manufacturing, distribution, or multi-site operational environments pref

erred.• Experience with Lean, Six Sigma, or operational excellence methodologies pref

erred.

Skills:• Strong leadership, team development, and performance management

skills.• Excellent organizational, time management, and workload prioritization abi

lities.• Strong communication and interpersonal skills with the ability to collaborate effectively across depar

tments.• Proficiency in ERP systems, accounts payable systems, accounts receivable systems, and operational reporting

tools.• Strong analytical, problem-solving, and operational decision-making

skills.• Exceptional attention to detail and ac

curacy.• Knowledge of GAAP, SOX compliance, internal controls, and financial operations pro

cesses.• Ability to manage multiple priorities in a fast-paced, deadline-driven envir

onment.• Strong customer service orientation and continuous improvement m

indset.
Physical/Other Requi

rements:• Standard office environment with potential remote work flex

ibility.• Some travel may be r

equired.• May require occasional overtime during peak periods, month-end close, and

audits.• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local st

andards.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the orga